CIVIC Financial ServicesReviews of civicfs.com

Eli and his team were awesome once again getting this loan across the finish line. Eli made some moves and creative moves for the borrower to get him max leverage and close out his multiple loans

We had another good closing with Civic. The property was in probate for 3+ months and Armando hung in there with us until we finally got the closing authorization from the court. It took a matter of days from court order to closing - and the process was easy except for some last minute document requests stemming from the length of time between starting the funding process and closing. This is to be expected, but the document requests dribbled in over the course of 2-3 days rather than in a single batch so it appeared we had answered all the questions when another request was made. All in all, so much better than a traditional lender - we'll definitely be back.

Overall good. Just had a lot come down to crunch time and would like to avoid that next time. Also, would love to see them not charge interest on unused funds.

Great experience with one area of improvement: 1. Fast close, attention detail, Ivan was great! 2. Documents sent to me were fully explained and someone was always available to help move thing along, I felt protected and secure the whole time 3. Team worked to get me the best deal with the least amount of work possible on my end 4. Day of close there was a clerical error that was found that caused a bit of stress for me as I had to pay another wire fee and quickly get a wire out for a small percentage that was missed during closing. It would have been helpful if Civic paid for this mistake or somehow helped me with the wire fee since it was not a mistake on my part.

Loan papers were incorrect for the program chosen. Decided stay with that program which modified some of the paper work, which created some negotiation at last minute. Escrow was to forward the loan documents at close, 3/19, but as I understand FedX will deliver 3/21. Why delay? Justin Cohen deserves the 5 star rating.

Civic is extremely responsive to our financing requests. I would like the ability to pay our insurance premiums directly to the insurer rather than pay an annual premium up front. It's money we could put to better use elsewhere.

I appreciate your help in meeting our client's deadlines

Very good customer service.