CitywideshopReviews of citywideshop.com

Never received item and blocked my emails! I have to stop payment through bank which takes up to 2 weeks. DO NOT RECOMMEND!!!

No email response to return request and no phone number to talk to a live person. I wouldn’t cal this a “Hassle free return” as it was advertised

I have been trying to reach City Wide Shop since i placed the order #13834 on 24 Nov. to find out delivery data on this. I have sent emails daily and no one is responding to me. I need for someone to contact me from their company or I am going to cancel this order. I am very disappointed and frustrated with the lack of communication. All I need is for someone to respond to my emails.

I ordered a monitor on Sunday. Realized around 30 min later I didn't it and started trying to cancel my order. I've emailed them several times. I've used their website support form. Tried to Facebook them. There is no phone number to call. Even though the website says they'll reply within 12-24 hours it's now end of day Wednesday and I've gotten zero response. Their policy says that you can cancel before the order gets "processed" but if no one responds to you how exactly does that get accomplished? The monitor has now arrived so now I'll need to figure out how to get them to authorize a return but again, how do you do that if they won't reply to you.

I ordered a smoke hollow charcoal grill and it was in very bad condition. the hood was bent and does not close properly, it was missing screws and nuts, the packaging was horrible the box was very damaged

did not get the item I wanted. returned for credit

This product is very dangerous and quite frankly junk. We are sorry we ever purchased it! Even worse, we should have read their "Return Policy" prior to our purchase.

Someone was right about them they take a long time to get order processed but the want there money fast as they can