MLanier
They were responsive to my concerns and…
They were responsive to my concerns and questions- articulate and clear with their recommendations, and everything worked out exactly as they said it would. I only have one last inquiry that was never responded to and that is installing the cord keeper on my blinds, I emailed but didn’t it hear back from them. UPDATE: City Shades responded right away to my cord keeper issue. Working late on a Friday they sent me instructional videos and on Monday I have no doubt they will send out the new cord keeper that is appropriate for my type of window- they were not at fault in this I just have an unusual window design that’s all. Customer service top notch!
Response from CityShadeMay 3, 2024
I am glad we were able to solve your problem.




