Moomoolove
Great customer service
Great customer service. They were able to provide us with alternative solutions to fabric that wasn't available at the time we ordered.
Response from CityShadeOct 5, 2024
Thanks for your review!

Cityshade is a leader in online custom blinds, shades, and drapes. Our user-friendly website offers free shipping, free swatches, and easy-to-understand instructional guides for Do-It-Yourselfers. We have over 50 years of experience making the finest custom window treatments for luxury homes in the USA. Our state-of-the-art manufacturing facility and world-class customer service team are located right here in the USA.
CityShade (cityshadecompany.com) has 255 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 216 reviews with 5 stars · Clear filters
Moomoolove
Great customer service. They were able to provide us with alternative solutions to fabric that wasn't available at the time we ordered.
Response from CityShadeOct 5, 2024
Thanks for your review!
Kelly
What made my experience great is that the company really cared about what I was trying to do and absolutely helped me get there. Our sheers look and feel lovely and perfectly fit our custom windows. My husband and I are very pleased and highly recommend. Also, the sheers were incredibly affordable. Thank you so much!
Response from CityShadeOct 5, 2024
Thanks for your review!
Nikhil D.
Very friendly and responsive. Provided additional hardware at no charge!
Response from CityShadeOct 5, 2024
Thanks for your review!
AMBER
This company has been so easy to work with and professional. I love the fabric samples, made all the difference.
Response from CityShadeSep 21, 2024
Thanks for your kind words! We are happy that you were pleased with our service!
Julie
I had a slight issue with one of the cellular blinds. The customer service rep I corresponded with had a very easy remedy for me to try and it worked! Great experience!
Response from CityShadeSep 21, 2024
Thanks for your review! It was our pleasure to make to provide a solution.
Valley F.
The roller blades and is sturdy and looks great! I was missing 2 screws to attach the cover on the cord safety device, so I emailed them, and right away they packaged and sent what I need to complete the installation. Very friendly!
Response from CityShadeSep 7, 2024
Thanks for your review! We are happy that you love the product.
Joel G.
GREAT COMPANY, BEAUTIFUL SHADES AND GREAT COSTUMER SERVICE.
Response from CityShadeAug 31, 2024
Thanks for your glowing review!
Dana
CityShade is amazing! After getting a great price on two roman shades, I was able to get the two shades shipped earlier in order for my husband to help me hang them before he went on a business trip. I just received the shades and had two contacts from the company let me know they were delivered, and ensure I was aware they made it safely to their destination. I will now buy all my my shades / blinds from cityshade. CITYSHADE YOU ROCK!!! Thank-you so much!
Response from CityShadeAug 31, 2024
Thanks for your review! We are glad that you love your Roman Shades!