citymd.comReviews of citymd.com

Make sure you make a phone call if you want an x-ray. Their website tells you that they have one at every location, which is not true. They have a machine to read an x-ray that they want you to go to another place to then get the x-ray taken. Totally misleading. The place that they wanted me to go and have the x-ray done was another 45 minutes away.

The worst experience ever had in my life. I was on the doctors medication for three days still couldn't breathe mucus coming down my throat and told me to come back in two weeks.

My Doctor's office recommended that I go to an Urgent care facility because standard procedure is to take a urine sample. I chose City MD. They took a urine sample and put me on a broad spectrum antibiotic. But, the key should be the culture growth of the sample, to determine the correct targeted antibiotic. I called three days later and was informed that the sample had only gone to the lab two days later and that the results will be in 4 to 5 more days. I might be back in the hospital by then. Disappointing.

Terrible . I would leave no stars if I could

Scamming company, only cares about the $, providers are short, and lack empathy, long wait times, and horrible billing and aftercare department. Sounds like they outsource to philliphines there aftercare department.

I went to CityMD on August 1st and the doc took a culture to test for varicella zoster (shingles). Turnaround indicated was 3 days. Today is 8 days later and I’ve gotten a different excuse every day this week for why the results are. It reported back from the lab. I’ve spoken to 6 aftercare specialists over the past few days, each promising (after speaking to the lab) that the results would be in next day. Well, today was told it might be another 2-3 days. Totally unacceptable for a 3-day test to take 12 days for results to be reported, and I honestly doubt they’ll be available on day 12. Helluva a way to diagnose a patient.

I went to CityMd in Merrick, Long Island with a simple request. I needed to have the dressing removed from a procedure on my ear and have it replaced with a clean dressing. (Logistically. I could not do this myself). Dr Russel Raskin was on duty, and it turned into an unpleasant experience. When he walked in, he was not friendly, and he reeked of arrogance and intolerance. I showed him my aftercare instructions and he had an issue with part of the instructions. He then said to me, "you're not the first knucklehead to be sent here with poor instructions." I said, knucklehead?" It was not an attempt at humor but a hostile comment that he let hang in the air. The assistant in the room was even getting uncomfortable with his mood and comments. He changed the dressing and actually did a horrible job with the re-dress. I had another medical issue, but I decided I did not want to deal with him anymore. This was not a doctor having a bad day but rather a person with a personality flaw. He was arrogant, rude, and unprofessional. Overall, it appeared he had a Napoleonic complex.

I've just been to CityMD Eastchester Urgent Care. The doctor's assistant was helpful & pleasant. But my experience with the doctor was awful, to say the least. I've got an acute ear infection & discharge in both ears with swollen lymph nodes & difficulty swallowing. And I told the doc putting drops in my already blocked ears is not what I want. He refused to listen to me & I almost got into an argument with him. I wouldn't recommend going to this urgent care!