citymd.comReviews of citymd.com

I scheduled a telehealth appointment where the only price listed was for self-pay, touting a 79 dollar cost. They proceeded to bill my insurance 318 dollars. My appointment was only 5 minutes long. Nowhere did they mention the costs that would be applied to insurance providers - it misleads users into thinking that it would be 79 dollars with insurance as well.

Went to city md Copiague with abdomen pain. 30 sec exam dr Sez get cat scan. Get cat scan go back see dr for 1 min Sez go to gastro dr. THEY make the appt. THEY tell me the info THEY say I don’t need anything they will send it over. I get there 4 days later no cat scan results. Then it takes an hour on the phone to get them to send it over. I’d love to have that recording of the phone call for parties It’s like they’ve never worked in the medical field. I will be staying far far far away from that butcher shop

Shame on them for using foreign workers as “after care.” I had to call 25 times to get a nebulizer as they simply didn’t care, didn’t know simple terminology like prior authorization, and did everything to gaslight me and help me not get my nebulizer. Criminal company!!!

I went there with an emergency and got a prescription. I went to the pharmacy to pick it up and the pharmacist said the medical provider who sent the prescription is not enrolled in medicaid so I can't get my prescription. I went back to citimd but they told me they can't help me. NEVER COMING BACK HERE!

Horrible front office staff. Condescending doctor. Lab results were supposed to be 2 days took 5 (and it was critical I knew results quick due to being caregiver of severely immunocompromised patient). Tried to do a telehealth follow-up and their website/app is horrible. Took 9 attempts to try to creat and account. Got someone on phone who set me up instantly with a differnt website and I said are you sure this will allow me to do telehealth.. and sure enough it didn’t. Useless waste of time going there.

RONKONKOMA NY LOCATION. My wife was throwing up, really bad headache for about 3 hrs. We decided to go to city MD versus going to an ER and the 5 hr wait time that always happens on a Friday. They gave her a quick exam and said nothing we can do, go to ER. You took my co pay, you will bill my insurance and the only "treatment" I got was to take her to an ER. I asked if they had any meds that could be injected they said nope. I said she can't keep pills down. I asked can you do IV's he said we do not inject.. WHAT bullshit. I'm telling you as a read bad reviews I can see why people don't like this place. GO TO ANOTHER company!!

Avoid at all cost, they might put you in danger indirectly. I came in with a worrying infection and they did nothing to give any information on what it was since all the basic test returned negative, and only prescribed antibiotic. Because of the lack of diagnosis, the antibiotic provoked another very serious inner ear infection that is threatening my health and since I got no proper tests or information I don't even know what I have until I go to the ER which I can't afford to instead having to fly back days after landing to a more civilized country that I thank god I'm born in.

Went to City MD with a fever and cough while weaning off Prednisone. My Rheumatologist suggested a Covid and flu test then antibiotic RX. We talked about the pill version versus liquid. I chose the liquid but 3 RXs were sent in to pharmacy so I called City MD to check if I was supposed to fill all ? What if I did pick up all and took double antibiotic? That could have been bad, but I was told I should only fill the one liquid RX, Turns out there was 1 RX for the cough included but I didn’t pick that up because I was not advised they were prescribing that, nor told on the phone when I called to check. I also was not told that I was contagious until I passed the infection on to my husband and probably exposed others. I called City MD back 5 days later to see what my husband should do and that’s when I learned I should have filled that other RX for the cough. I was also told that they prescribed Prednisone which they did not. They knew I was weaning off, I didn’t need more but the person on the phone insisted that I fill the Prednisone RX. All I can say is you better take responsibility for your own care and not depend on these people. I could have been taking a double dose of antibiotic, I didn’t get the RX I needed for the cough, I was not advised I was contagious and then I was advised to fill an RX for the very drug that caused the infection. I will not be going back there again.