CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Stephanie P.
Dec 5, 2024
So easy!
So easy and my driver was very trustworthy transporting my dog home!
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Judi
Dec 5, 2024
Thank goodness for CitizenShipper
Thank goodness for CitizenShipper. I found a shipper who I love and she drove my 2 dogs from Chicago to Naples Fl. She kept me informed the whole time and sent pictures. I couldn't be happier I found this site. I will use her again when it's time to go back to Chicago. Thank you Platinum Pet and Tammy!!!!
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John B.
Dec 5, 2024
Transport was very professional and fast
Transport was very professional and fast
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Katie
Dec 4, 2024
Wonderful job really worked great for…
Wonderful job really worked great for us.
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Damien
Dec 4, 2024
An absolutely amazing easy experience…
An absolutely amazing easy experience definitely recommend!
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Rachel
Dec 4, 2024
So frustrating whilst trying to…
So frustrating whilst trying to communicate with the transport people. Citizen shipper kept telling me that I had to keep it non personal and not hand out any personal information. My description was asking for people to quote and for companies just to send their details, I wanted actual prices. It wasn’t just once either , I tried 9 different people and received a non deliver report back 9 times due to there rules that i definitely was not breaking! They charge way to much for this service.
Response from CitizenShipperDec 10, 2024
Dear Rachel, We’re sorry to hear that the communication process has been frustrating and understand how important it is to have clarity and straightforward pricing. Our guidelines are in place to help ensure a safe, positive experience, but we know it can sometimes feel challenging. Our dedicated Support Team at [email protected] are happy to clarify any misunderstandings, help you navigate the quoting process, and ensure you find the right fit for your needs. Thank you for sharing your experience; we value your feedback and look forward to making things easier for you. Best Citizen Shipper
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Diana K.
Dec 4, 2024
Great service
The team was very communicative and picked up and delivered our dog on the same day
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Rosemary
Dec 3, 2024
Excellent service
Excellent service helping me locate a driver to transport my puppy from Oklahoma to Virginia.
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