CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Odaliz H.
May 1, 2019
great!
Was kind of skeptical at first but everything went smoothly! The guy is got was very nice and polite and did things the way they were supposed to be done.
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Stephen D.
Apr 30, 2019
Great driver and great service, but high fees.
Great driver and great service! My only problem that kept me from giving it 5 stars were the high service fees taken by the website (~18%).
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Michelle Henry A.
Apr 28, 2019
Christopher
Our shipper, Christopher, was very attentive and caring when bringing our puppy to us.
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Isa
Apr 26, 2019
Be careful!
Be careful! I had a down payment of $309 stolen from me through this website! I had a gentleman offer me a price that was too good to be true! Once everything was set I asked him what the next step is. He told me to pay him through PayPal. I thought that it was secure. He never showed up! I contacted CitezenShipper to give them a chance to make things right but they said because I didn’t pay through them their hands were clean. I had no idea or intent to not use them and I was taken advantage of. I am extremely upset. My husband is active duty. We just had a baby. We scraped up what we could to get our fur baby to us and some theif took complete advantage of that and stole our money. I am now using the bank to get it back who completely agrees that the website should be responsible for who they contract. CitizenShipper didn’t even ask me about the driver so that means he’s still working for them! His name is Albert H. Do not let this individual take advantage of you. And don’t trust CitizenShipper to have your back.
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Victor B.
Apr 26, 2019
Got my dog shipped trough them
Got my dog shipped trough them, they connect me with the perfect driver to the job, over all a great service
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Eternanda F.
Apr 25, 2019
Def using citizenshipper again
Def using citizenshipper again! I tried uship once it was not thhe same. Citizenshipper has great options for drivers!
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Casey H.
Apr 25, 2019
Citizenshipper is amazing!
I had a wonderful experience with Citizenshipper and I would highly recommend it. We had our puppy brought 1080+ miles from Tx-Fl, right to our front door. Our driver was amazing and thanks to Citizenshipper we were able to bring our baby home.
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Christi W.
Apr 25, 2019
Citizen shipper helped me find an…puppy transporter
Citizen shipper helped me find an excellent transporter to bring my new puppy to me, from Mississippi to Colorado! Great experience!
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