CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Ali F.
Jun 15, 2019
I really like CitizenShipper because they are amazing
I really like CitizenShipper because i can ship anything by them and its easy to use. I shipped my Jetski from Kansas to Iowa. I would use them again and again for anything i want to ship.
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Heidi S.
Jun 15, 2019
I had a excellent driver in less than…
I had a excellent driver in less than 15min. Everything went the way it should. Driver, communication and delivery went perfect.
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ABBIE A.
Jun 15, 2019
NEVER USE
NEVER USE THIS COMPANY KILLS PETS. Then they proceed to make you at fault and take no responsibility in anything that happened. Because of their inability to properly screen their transporters, my dog died. They were nothing but rude when I asked for a refund and told me it was my problem. These people are the worst. GO direct with a licensed shipping company. Please for the love of god!
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Nancy F.
Jun 13, 2019
I am very satisfied with the professionalism used to transport my cat almost 500 miles.
It is scary having a stranger transport your pet. Jason did exactly as he stated he would do. He picked up my cat on time, callled me as he was leaving. He gave me a GPS to track his travels across Utah. He was kind and friendly. Jason was very gentle and caring with my cat.
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Jenn D.
Jun 13, 2019
Simple to use with fast service
I had a pup that needed transported 6 hours. Within minutes I had multiple bids and I was able to choose who I was comfortable with. A few minutes later I was scheduled for a next day pickup. It took all my stress away!
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Brittany B.
Jun 13, 2019
It was an amazing experience
It was an amazing experience. Everyone who replied were very helpful
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Ms M.
Jun 12, 2019
Trustworthy Service for Your Pup!
A reliable service that gives you a number of options when it comes to providers to choose from. The background check and/or way that the company profiles these providers is incredible as it allowed me to feel totally confident in moving forward with their service. I had to ship my dog from the east coast, to the west coast, and she has major separation anxiety. The responsiveness in understanding from each contact was positively overwhelming. The overall process is seamless and I will be using this service again in the future
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Brianna V.
Jun 12, 2019
CitizenShipper helped me when I needed transportation for a puppy to it’s new owner
CitizenShipper helped me when I needed to ship a puppy to its new owner. Finding a driver for the job was very easy and the prices were reasonable. I’d definitely hire someone from CitizenShipper again for any future transports.
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