CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Fernando
Dec 23, 2019
5 STARS!! :)
5 STARS! If you are a driver/transporter looking for loads or a shipper looking to get anything transported (pets, cargo, vehicles, etc) at an affordable price CitizenShipper is THE PLACE to go. Shipping an item might sound complicated but Citizenshipper turns this process into a fast and simple task. More importantly, their customer service is OUTSTANDING :) If you haven't tried Citizenshipper you are missing out. Thank you for the great service!
Response from CitizenShipperDec 23, 2019
Thank you for such an amazing review and the work you've been doing to keep your customers satisfied Fernando, we wish you a Merry Christmas and many more shipments won in 2020! :)
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Paola V.
Dec 23, 2019
Great to work with them
Great to work with them
Response from CitizenShipperDec 23, 2019
Thank you very much for your review Paola, and have the best holiday season ever! :)
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Michele Hetrick M.
Dec 22, 2019
Great way to transport a beloved pet
Great way to transport a beloved pet. Quotes came quickly and provided a range of options. Would use again.
Response from CitizenShipperDec 23, 2019
Thank you for your kind words and recommendations Michele, have a Merry Christmas and a Happy New Year with your loved ones :)
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Kerrie P.
Dec 21, 2019
Great job!
Our driver, David, was great!
Response from CitizenShipperDec 23, 2019
Thank you Kerrie, Merry Christmas!
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Shane J D.
Dec 21, 2019
We worked with Michael Combs for our…
We worked with Michael Combs for our shipment and he was SUPER helpful every step of the way, did a GREAT job for us, was VERY communicative, and even our customer that Michael delivered our shipment to commented on how great it was to work with Michael on his end of the transaction, as well. We would certainly recommend working with Michael and we will again, too, when we have another shipping need come up!
Response from CitizenShipperDec 23, 2019
Thank you for your review Shane, we sincerely appreciate your recommendation and look forward to fulfill any of your future shipping needs! Merry Christmas!
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Jalyssa
Dec 20, 2019
On time communication was no issue very…
On time communication was no issue very polite and friendly
Response from CitizenShipperDec 23, 2019
That's great to hear Jalyssa, we appreciate you for sharing your positive experience and wish you happy holidays with your loved ones! :)
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Dawn L.
Dec 19, 2019
This service was AWESOME
This service was AWESOME! I had my 4th child-[Border Collie, Ginger] behind with family while I resettled back to WI. It was easy to set up and the driver was excellent. My Ginger was happy after her 23 hour journey-car ride. Luis took great care of her!:)
Response from CitizenShipperDec 23, 2019
That is so nice to hear Dawn! We are sincerely grateful for your review and wish you happy holidays spent with Ginger and the rest of your family :)
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Shere L.
Dec 18, 2019
Thie site was easy to use and allowed…
Thie site was easy to use and allowed me to connect with pet transporters in minutes who are experienced and back ground check. Drivers that were able to meet my demand reached out with their offers. This site made my pups transport stress free and successful.
Response from CitizenShipperDec 23, 2019
Thank you for your feedback Shere, it was a true pleasure to serve you shipping needs. We wish you to spend the best holiday season alongside your loved ones! :)
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