CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

POP
Dec 28, 2022
Perfect Job
Absolutely the best ever…. Cash arrived
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Angelle R.
Dec 28, 2022
Fast and easy process
I received a lot of bids right away and was able to see how many trips they had made, read reviews and ask relevant questions before I chose. Lois, who drove my dog Brooklyn, was great and communicated via text, pictures and Waze map the entire time.
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Lindsey W.
Dec 28, 2022
Jocelyn and her team were very…
Jocelyn and her team were very professional and delivered Rae our 5 month old puppy to our daughter and her husband in Portland. Excellent service at a very fair price. Lindsey
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Chris
Dec 27, 2022
Todd which was my driver was fair with…
Todd which was my driver was fair with pricing and always made me feel like a customer. He's definitely an asset to your site.
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Lianne D.
Dec 27, 2022
Haley was extremely caring and…
Haley was extremely caring and cooperative in getting mando our dog here from CA to LA safely and caring. She sent pictures let us know her concerns about something she saw. She just constantly kept in contact and arrived on time with the weather being hectic. I would absolutely recommend Haley for any pet transportation needs.
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James M.
Dec 27, 2022
Detailed oriented people with kind…
Detailed oriented people with kind hearts.
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WILLIAMRAUSCH
Dec 27, 2022
I’ll give you guys a three because I…
I’ll give you guys a three because I was not advised of the $150 fee on top of what the shipper agrees to that should be out in the open. Other than that the whole transaction was very smooth with the delivery of my pet.
Response from CitizenShipperJan 17, 2023
Thank you for taking the time to share your experience. We care deeply about our customers, and we’re committed to constantly improving the quality of our support and services. Our team works hard to provide exceptional value through stringent driver screening, ID verifications, access to 24/7 televet care and the $1,000 pet protection coverage that we offer for every transport. This helps save our customers time, money and unnecessary worry. We understand the importance of feedback. We’re here listening with the goal to improve our services for you, our customer, and your beloved pets. Please email [email protected] if I can be of further assistance.
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Teresa S.
Dec 27, 2022
Liked the choices I had for a transporter
It was easy to use and pick a person to take care of bringing my dog to me. There were many people to chose from which made it convenient with the timeframe I was looking for. The prices were reasonable for what I was looking for. I was pleased with the site and outcome.
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