limor
The Shipper was excellent
The Shipper was excellent, but we should have been made aware of the $150 fee for CitizenShipper from the start, since it’s based on mileage, prior to the time of booking.

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing6,209 approved reviews, newest moderated first
limor
The Shipper was excellent, but we should have been made aware of the $150 fee for CitizenShipper from the start, since it’s based on mileage, prior to the time of booking.
customer
Great service from the Citizen Shipper app. Located the best option for shipping the puppy and resulted in excellent service as quoted. Great experience!!
Adria M K.
It charges more than I prefer, but I found great transport.
Adina S.
I had a great experience with them, delivering a rescue dog from Arizona to his forever home in Colorado
Cindy B G.
I had to have 2 big wild dogs transported 2 states away in an emergency situation, and found the perfect professional to do this very difficult job.
JUAN
The service provided by the carrier was excellent. Perhaps the fee that CitizenShipper charges is mentioned somewhere, and I missed it but I was a bit surprised when it was not included in the bid. I'd say it should be a little more clear that the bid is not the full cost.
Beverly Dayna V.
I had a good shipper the second time , but the first shipper I booked stole 600 dollars from me .. I never got that back. It was very costly to have to rebook and pay another 600. I felt Citizen shipper should have paid back that money or at least half, blocking the shipper didn't help me a bit. They did waive the fee for me the second time ( 150) which helped. There needs to be very tight regulations when people's money and pets or goods are involved. Do a better job and keep your clients happy...
Joyce
What a great service! Saved me time and money and I will for sure use them again!