CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Ann-Drea Ra H.
Apr 4, 2023
Easy to use
Easy to use. Reasonable fee.
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Joan J.
Apr 3, 2023
My pet arrived safely and earlier than was quoted.
First booking did not go as planned. I was credited the booking fee and tried again. I couldnt be more pleased with the 2nd booking. If I have animal shipping needs again I will Definately use citizenshipper.
Response from CitizenShipperApr 27, 2023
Thank you for sharing your experience with us! We are happy to hear that your pet arrived safely and even earlier than expected during your second booking. We understand that sometimes things don't go as planned, and we appreciate your patience and understanding in giving us a second chance. At CitizenShipper, we are committed to providing a reliable and satisfying experience for our customers, and it's rewarding to know that we were able to meet your expectations. If you have any future animal shipping needs or any questions, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again! Sincerely, CitizenShipper Customer Support
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Ken
Apr 3, 2023
Was easy and had a bunch of different…
Was easy and had a bunch of different quotes within an hour of my posting. Had a great experience.
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Mary
Apr 2, 2023
Melissa was very kind with Joy
Melissa was very kind with Joy! Highly recommended
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Maria P R.
Apr 2, 2023
Very professional and helpful
Very professional and helpful. Su put me at ease by calling me and explaining the whole process. Steve sent me pictures of my kitten during the trip and shared his observations about the kitty eating and sleep patterns during the transfer process. I have to recommend this company because they are just AMAZING! Very caring and professional.🥰💝💝
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Mirna C.
Apr 2, 2023
After several attempts to find a…
After several attempts to find a reliable transportation service for my fur puppy and being unsuccessful. I found CitizenShipper, and started sending my request to all available driver and I found the best service in my opinion, reliable, friendly, professional and most important the communication was fabulous.
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M.Tyson
Apr 1, 2023
Excellent service
Our experience was great! Was very easy to fill out questionnaire and we started getting bids for the service we requested right away. Communication was great and we're happy with the service we received.
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Cynthia M.
Apr 1, 2023
So Simple!
I was offered about 15-20 bids on transpoting my new dogs across the country in less than 10 minutes using Citizen Shipper. I was able to select the bid that fit me best and I ended up having an excellent experience! Using the service was so simple. It definitely filled a need and made life so much easier!
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