CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

laurie S.
Oct 2, 2026
Best value for the money
Best value for the money. Took excellent care of my dog, provided lots of updates, and even gave me my GoodDog discount retro actively ( after I forgot to put it in after I paid the booking fee). I couldn’t ask for more. I highly recommend!
Response from CitizenShipperOct 2, 2026
Laurie, thank you for taking the time to share your experience! We’re glad our team was able to provide responsive support and make things right with your discount code. Knowing your furry friend was well cared for and that you were kept updated throughout the entire trip is exactly what we work so hard for at CitizenShipper!
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rogerskoree
Sep 29, 2026
Sweet man
Sweet man! Took very good care of my fur baby treated her like family and kept me up to date with photos and texts the whole way. 10/10 would use him again and again as well as recommend him to anyone I know!
Response from CitizenShipperSep 29, 2026
Roger, there’s nothing better than hearing that your fur baby was treated like family from start to finish! We’re so glad the photos and updates gave you peace of mind throughout the trip, and it’s wonderful to hear you’d trust us with another journey. CitizenShipper is proud to connect pet parents with compassionate transporters who care so much about the pets in their care.
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Alexia S.
Sep 28, 2026
She was nice friend carrier
She was nice friendly carrier
Response from CitizenShipperSep 28, 2026
Alexia, a friendly carrier can make all the difference, and we’re so glad your driver’s kindness stood out! We’re happy CitizenShipper could help make your experience smooth while delivering the top-rated pet transport experience we strive for.
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Mike D.
Sep 25, 2026
Very affordable and stays in touch the…
Very affordable and stays in touch the whole time I would definitely use their services again!!
Response from CitizenShipperSep 25, 2026
Mike, we’re so glad to hear you had such a smooth experience and that staying in touch throughout the trip made the process easier! We love hearing that CitizenShipper was able to provide an affordable and reliable transport experience, and we’d be happy to help again whenever you need us again!
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Jean K.
Sep 24, 2026
Great experience
Friendly, professional, and kept me notified the entire time. Thanks
Response from CitizenShipperSep 24, 2026
Jean, we’re so glad the communication stood out and that you were kept updated throughout the entire trip! It’s great to hear that you had such a friendly and professional experience with your driver, and we’re happy CitizenShipper could help make the process easier. Thank you for taking the time to share your experience!
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Ethan M.
Sep 23, 2026
Paul Limback did a fantastic job…
Paul Limback did a fantastic job transporting my two cats from TX to NC from a punctual, professional, and communication standpoint. Citizen Shipper was the perfect platform to connect me with a reliable individual who I could verify & review before making any final decisions. The selection process of choosing which driver/service I wanted was intuitive and user-friendly; thankful for Paul and Citizen Shipper for putting me in touch with the right people for the job that I knew I could trust my pets with!
Response from CitizenShipperSep 23, 2026
Ethan, we’re so glad Paul was the right fit for your two cats and made their trip from Texas to North Carolina such a smooth experience. It’s great to hear that his punctuality and communication gave you confidence throughout the process. We’re so proud of our drivers and how they reflect our commitment to providing top-rated pet transport experiences through CitizenShipper!
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Corgipuppystore
Sep 22, 2026
100/5 Stars
100/5 Stars! Hands down the absolute best pet transport experience! If I could give Jorge, the owner of Pet Cab, a 100-star rating, I would do it in a heartbeat. I used CitizenShipper to find a driver, and connecting with Jorge was the best thing that could have happened for my dogs. He transported my three-year-old female Pembroke Welsh Corgi, Taylor, along with her 10-week-old puppy, all the way from the middle of Florida to Southern California. Sending a momma dog and a tiny puppy across the country is incredibly stressful, but Jorge completely eliminated all of my anxiety. He was the definition of professional throughout the entire day-and-a-half journey. From the moment he started driving, I felt completely at ease. His communication was regular, proactive, and flawless. He sent tons of beautiful photos along the way so I could see exactly how happy and comfortable my Corgis were. Jorge operates with immense integrity and a level of professionalism that is rare to find. I could not possibly recommend him or Pet Cab any more highly. If you want absolute peace of mind and top-tier care for your beloved pets, book with Jorge!
Response from CitizenShipperSep 23, 2026
It’s easy to see how much Jorge’s care meant to you, especially with Taylor and her young puppy making such a long trip. We’re glad the regular updates and photos gave you confidence throughout their journey and that CitizenShipper helped you find someone who provided responsible pet transport. We appreciate you sharing such a thoughtful account of your experience.
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Milagros O.
Sep 22, 2026
Amazing and quick response
Amazing and quick response
Response from CitizenShipperSep 23, 2026
Milagros, we’re glad to hear you had such a positive experience with a quick response. We appreciate you choosing CitizenShipper and are happy the process worked well for you. Thank you for taking a moment to share your experience with us.
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