Jason S. provided the best customer service I've received in years. I was a little hesitant about debt relief but his kindness, ability to be patient, and taking the time to explain the whole process made the whole experience comforting! Thank you, Jason, for your kind service.
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Barbara W.
Stressed and Confused
I have several accounts in debt consolidation with citizens debt relief, and for the past six months I’ve been trying to get a hold of somebody to speak to, and I can never get a hold of anybody to speak with. Today, I received a warrant in debt for my county General District Court on an account that I have in debt consolidation with citizens debt relief. To this day, this credit card company, Capital One, has never heard from Citizens Debt Relief notifying them that they are part of my debt consolidation, nor have any of my other credit card companies that I have put in debt consolidation with citizens debt relief . My agent that contacted me to set up this Debt Relief consolidation Matthew Leede, will not return my phone calls and I have left several messages, I have sent several emails and also several text messages to his cell phone that he said I could use anytime I needed to contact him and he would call me. They pull my money out every other week And I have no idea to this day what it is being done I’ve received no paperwork no communications nothing from this company to this date and I’ve been with them for over six months. When I do receive a phone call, they leave a number that I cannot get through on. This is incredibly stressful and I still have not heard as to whether or not they have contacted Capital One and the Collection agency that filed the warrant in debt for the account. I hate to have to get an attorney, but I may not have a choice. I have always heard that this is a process that takes the stress off of people like me that do not want to file bankruptcy, but this has not been my case thus far.
YO
Yito O.
Evan super professional nice person…
Evan super professional nice person very helpful and definitely will recommend them because of Evan
BP
Barry P.
Justin Lucas has provided outstanding service
Justin Lucas has been a pleasure To work with. He has been very polite, professional, very respectful, responsive …and patient. I feel that he has my best interest in hand which builds trust. Five stars! I’m looking forward to working with Justin through this process.
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Dennis F.
Brandon Turner took care of my scenario…
Brandon Turner took care of my scenario in under 10 minutes via text and a quick phone call. If your in trouble, stop wasting time this will help you! All I have to do now is figure out how too stop auto pays on my accounts! Ty
TH
Tish H.
Evan is beyond amazing to work with!
Evan is beyond amazing and a true gem to work with. He was super thorough, kind and patient. I truly appreciated the fact that he was very understanding of my situation and treated me like a human being and not the lover I felt like by putting myself in such financial distress. I am hopeful that thos program helps me get to where I need to be. I am sure with Evan's assistance I will be there in no time. Thanks so much!!
IP
Iris P.
Max was very knowledgeable and helpful
Max was very knowledgeable and helpful. Made me feel good in this decision that's going to impact my life in a positive way