Michelle Y.
It's very easy to order.
It's very easy to order.
Response from Citizen Meds®Oct 16, 2026
Thank you! We value your feedback!

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.
Citizen Meds® (citizenmeds.com) has 1,438 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,438 approved reviews, newest moderated first
Michelle Y.
It's very easy to order.
Response from Citizen Meds®Oct 16, 2026
Thank you! We value your feedback!
Jerry W.
Fast delivery and complete packaging Quick delivery with complete packaging Fast shipping with secure, complete packaging Prompt delivery and careful packaging
Response from Citizen Meds®Oct 16, 2026
Thank you! We value your feedback!
Kiran P.
Easy online shopping
Response from Citizen Meds®Oct 16, 2026
Thank you! We value your feedback!
customer
Delivery service, good product
Response from Citizen Meds®Oct 16, 2026
Thank you! We value your feedback!
Randy P.
The product works great!
Response from Citizen Meds®Oct 16, 2026
Thank you! We value your feedback!
Cheryl B.
I cannot say enough about how successful my journey has been while using tirzepatide from Citizen meds. I have lost 42 pounds since November of 2025 and that includes having to skip 2 months in April and May of 2026 due to back surgery. I feel so much better
Response from Citizen Meds®Oct 16, 2026
Thank you! We value your feedback!
Melissa R.
Fast shipping. Always amazing
Response from Citizen Meds®Oct 16, 2026
Thank you! We value your feedback!
customer
No way to speak to anyone in customer service. You can only contact them through email and wait for a response. When I had an issue receiving less than the amount expected I notified them at the end when I was missing the last dose. They would not reimburse me unless I could show the vial full. But I didn’t know it was short until the end. I’ve been a customer for at least two years. Never complained and feel they should’ve sent me the small dose I was missing. Instead they left it unresolved due to a policy which allows for errors that are financially in their favor.
Response from Citizen Meds®Oct 16, 2026
We do have email customer service and we try to answer within 24 hours. If you have any questions or concerns, don't hesitate to email customer service [email protected]