Kimberly M.
Fantastic customer service.
Fantastic customer service. Affordable products and quick shipping!
Response from Citizen Meds®Jan 22, 2025
Thank you!

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.
Citizen Meds® (citizenmeds.com) has 1,438 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kimberly M.
Fantastic customer service. Affordable products and quick shipping!
Response from Citizen Meds®Jan 22, 2025
Thank you!
Karen B.
Ease of ordering medication, and receiving medication in a timely manner. Taking medication per instructions given along with healthy eating habits and exercise results in positive outcomes! I have lost approximately 18 pounds since starting the medication late October 2024.
Response from Citizen Meds®Jan 22, 2025
Thank you Karen!
Kathy P.
Great reminders.
Response from Citizen Meds®Jan 22, 2025
Thank you Kathy!
Michelle D.
BEWARE: Do not buy GLP-1 weight loss meds from this company. For anyone who’s tried GLP-1s from trusted providers, they know exactly how strong even the smallest/first dose feels. I was quickly dissatisfied with the product provided by Citizen Meds. It’s not worth the money. Also, they do not respond, once you start questioning the product. This was in month ONE their version of tirzepatide: I had emailed after two weeks stating that I feel no difference at .25 after two weeks of use. Should I buy another vial and increase to .5? They immediately replied, “yes, absolutely.” Upon approaching the end of second two weeks at .5, I sent an email stating it still didn’t seem right, questioning the integrity of the product. I asked what they adivised. No response. I sent several emails. There is no provider to offer tailored advice or answer questions. The customer service department took well beyond 48 hours to respond with a generic response, “please either increase your dose or take a month off”. AFTER ONE MONTH OF USE, AND ALREADY INCREASED WITHIN THAT MONTH. Additionally, their web application doesn’t function properly. The “dashboard” link takes you nowhere. You create a login AFTER your first purchase and realize there is no functionality to it, other than to order more product. If they gave you access to their application before ordering, you’d question the integrity of the company. There is no provider assistance offered, just generic responses by the customer service person. By the time Citizen Meds had replied (response quoted above) to my email questioning the integrity of their product, I had subscribed for my GLP-1s from a different, more trusted source and have had a completely different experience, consultation, web application, support. I will gladly continue to spend my money elsewhere. (Only reason I’d switched from my in-person provider to a mail provider is because I’m on travel). **Citizen Meds is trying to fight me to take this review down. I’ve had to defend it twice now. I think it’s important to share my experience.**
Response from Citizen Meds®Jan 22, 2025
Michelle, We provide REAL meds, we have thousands of happy patients who have lost weight & feel better with our meds. We are not a scam, we we respond to emails within 24-48hrs max. We use a PCAB Accredited Pharmacy that makes REAL meds. The My Account section is for you to see your order history, your payment method, saved addresses, just like anywhere else.
Hollis B.
Easy to order and fast in arrival at my home.
Response from Citizen Meds®Jan 22, 2025
Thank you Hollis!
Peter M.
I love you too and will continue my treatment with your company Im very happy with you Guys! Great product and Customer Service, great package and amount of medication is great too. Im loosing my weight
Response from Citizen Meds®Jan 22, 2025
Thanks for the feedback!
Joel S.
Excellent !!!
Response from Citizen Meds®Jan 22, 2025
Thank you Joel!
LoAnn M.
Fast delivery. Taken this for a month and I can tell I have lost inches by the way my cloths are fitting. I just ordered my second round of injections. I’m excited !!!
Response from Citizen Meds®Jan 22, 2025
Thanks for the feedback!