CITCIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals.
CIT (cit.com) has 525 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Just another C.
The people are on point, polite and great to work with. The rules for funding are sometimes a bit bothersome but all in all a pleasnt experience.
Response from CITMar 10, 2020
Hi, thank you for your business. We appreciate the time you’ve taken to share your thoughts. We’ll share your feedback with our team. Thanks and have a great day.
Customer
Direct Capital/CIT is very responsive & helpful
Silver Fox T.
Loan process was quick and easy with friendly people.That was great. We have used them with other purchases before. But when we checked our account for first automatic payment- it was too much. We had had no communication and CIT just added insurance and deducted from of our account. We would have preferred a call, email or some communication before our account was deducted from and insurance was automatically added on making the equipment double insured.
Customer Ricky T.
I have no complaints the only reason I didn’t give you five stars is I believe there is always room for improvements
customer
Actually a 3.5. Because the process of connecting everyone in our office did not work as well as it should have.
Joseph
The folks from CIT made it very easy to borrow money and were upfront with their pay back options and interest rates.
Robert H.
Works well overall. Customer support on initial set up was lacking. Kept saying "Talk to your customer", when it was a technical issue.
John
Direct Capital did a fine job with financing the original purchase I made for my business. Since then, however, they frequently continue to pressure me to borrow more and more funds from them even after I've told them repeatedly I'm not interested right now. I think they're "fine" overall, but their marketing is a little too "hard sell" for my style.
