CITReviews of cit.com

Read my previous 2 reviews. Our check never came!!! We had to go to the trouble of driving to another town to fax them information on the check we never received. This is now about 3 months later. I have another CD maturing the first week in November. I called and asked if because of all the troubles I had getting my money from them (and losing a few weeks interest) they would send me the check by federal express. I told them that 2 other companies have done that for us in the last few months. The agent said, "We don't do that. I have never heard of that being done." I asked him if he could check with someone higher up; he said he could not and that he knew this was not done. One of the other companies did it because it was a larger amount of money. This check should be about $112,000, and they won't overnight it?? Ev en though they kept my last matured cd a few weeks longer so they made interest money on it and I did not? I have 3 other cds left at CIT; once they mature, I will take my business elsewhere. Last time they told me I could reach out to them; my feeling is that they should reach out to me....the check was never issued!!

This was the worst experience I've ever had with a financial transaction. I tried to lease Apple equipment, was pre approved and funds withdrawn. A week and a half later, no transaction completed and then my lease was cancelled with no explanation. Getting information from the rep was a joke as he would only respond at most once a day and that was after I sent him an email asking for the status. I honestly can't even understand why Apple would partner with this customer and I won't ever be looking to do business with them.

We purchased a large piece of equipment and they can't break down my interest and monthly payments. As big of a company this is, and as much money I borrowed, you think they could handle this request. It's very frustrating! I have gone over and over this with them, don't use them!

I leased a copier through CIT Finance LLC. My lease ended at the end of 2019. I was not notified by CIT of my end of lease options, but was told they mentioned in the billing statement. When I called, I was told that I owed for the automatic renewal that they put in and don't inform you about. I have now asked to terminate my lease and be refunded the five months I didn't need to pay. Noone has contacted me yet.

The cit.com is the worse bank I have ever dealt with. The e-sign fonts are small. Contract term I can only say it's devil's doing. Sales person never responded my email any more after I told him I want to cancel the contract. He even put my address totally wrong into the system. I have not received any customer service, knowing any information until I call around. Whoever reading this. My advise to you is run away from this bank. Not good people here.

The customer service department is rude and not equipped to answer basic questions. The lack of professionalism and incompetence is unparalleled and I'd highly recommend leasing or financing elsewhere.

Bad experience

Stay away from direct capital. Do not do business with this sleazy company. My 48 month equipment loan turned into 49 months because they claim the first payment was interim rent until the loan was set up on their computer. What a crock. Stay clear of Paul Ryan, Brian Driscoll. And Anastasia they will not help. They are not interested in customer service or even doing the right thing.i will tell all social media to boycott Direct Capital. If anybody else feels they were taken advantage of by this unscrupulous company contact me at 631 455 5337 maybe we can start a class action against them. RUN DONT WALK AWAY FROM DIRECT CAPITAL A CIT CORP.