Benedict P.
On May 18 I wrote a letter asking for a…
On May 18 I wrote a letter asking for a check for a CD with a maturity date of June 2, 2021. CIT had all types of conditions that I had to meet before I would receive the proceeds of the CD. On May 25th I received a letter from CIT that stated I must call CIT within 10 business days .and if I did not call they will cancel my request for a check at maturity. I did call and the representative tried to convince me to renew the CD at 0.30% . After much dialog he agreed and said that I would receive the check within 7 or so days. It is now about 18 days still no check
Response from CITJun 21, 2021
Hi Benedict, we're sorry to hear about your experience. We always try our best to create a seamless and pleasant banking experience. We'll share your feedback with our team. If you provide your phone number through a private message on the CIT Group Facebook or Twitter page, we can have a representative contact you to look into your issue. Thank you.




