CITReviews of cit.com

After 2 years and paying 7,000 dollars on a 12,000 dollar loan I still owe OVER 12,000. I am hit with $1200 in fees and rent charges on equipment I have financed. If Im already paying you to lease it how do I rent it from you on top of that. THE WORST PLACE A BUSINESS COULD EVER FINACE EQUIPMENT. No wonder small business go under, this is financial RAPE!!!

Our broker used CIT for the home loan, and boy was this a painful and excruciating process. They are extremely slow and unresponsive, all the qualities you want to avoid when you are trying to close on one of the most important purchases of your life. Not only are they no help, they are a hazard to deal with. 20 days into escrow, they reject an appraisal that THEY ordered... Then it took them 2 weeks for the final sign off after all that was sorted, while we are more than 2 weeks out of escrow. The people that work at this company should be ashamed of themselves. I don't care what rates they offered, the stress and the possibility of not closing on your house is NOT WORTH IT! I REPEAT, CIT IS NOT WORTH IT. EDIT: I messaged them on Facebook. No one reached out. Don’t be fooled by their disingenuous replies

I am at the end of my copier lease and i paid 60 payment of the 60 payments. They sent me a end of lease bill for $900!!!!!!! Crooks.

I have commercial loan with CTI they never sent me the exactly amount every month now they trying to charge me 10k more then my finance amount

Don't use this for wire transfers, the have technical issues and they stopped doing them at 10:30. Was supposed to close on a home on a Friday and because so them we can't move to our new house over the weekend and we had to delay a bunch of contractors. I will closing my account soon.

We had to jump home loans from CIT to another mortgage broker 24 days into escrow. I will pick 3 of 25 things to mention: the appraisal was 18 days "in review," we were 8 days past the loan contingency release, and the loan officer (on some sort of power trip) kept adding unnecessary conditions to the underwriter's file. We were treated like trash. And this is our bank!! The difference at the 2nd mortgage company: From the first documents we sent to closing was 21 days - including the very thorough appraisal back in one (1) business day. CIT was unprofessional, disorganized, and added no less than 20 conditions, half of which were ridiculous. At the 2nd mortgage co., we were given what felt like VIP treatment, and quick efficient service that I cannot say enough about. They asked for 2 additional conditions - from the Underwriter only - which we provided immediately and we were approved. We are moving into our new home as we speak no thanks to CIT. I plan to write to the branch directly about this horrid experience. We plan to move all of our money out of CIT as soon as we are settled in our new home. Update: It's interesting how they have a canned response to every single complaint and how we are supposed to contact them through Facebook messenger. Continues to say a lot about how much they do not value their customers.

I opened a savings account years ago when my son was a minor. I am the custodian. Last winter they contacted me and said we had to close the account. I asked them how. They said send a letter saying we wanted to close the account so I did. Then they said it had to be notarized so this summer when my son was home from college, we both went to my local bank where they know me. and got a letter notarized that we both signed. Then I got an email saying they wanted to verify my identity and to call them. So I did and answered all their questions. Then I received an email saying I needed to call again. So I called and they now say they want an acknowledgement letter from the notary. I asked if they had the form but they said no. I called the notary and she has no idea what it is and neither do I. At this point I think they are just trying to keep my son’s money. Ive never heard of jumping through such hoops to close an account they asked us to close.

I would much rather give this company NO stars but that’s not an option. When covid hit and my company was shut down for not being an essential company, I was offered a three month deferral. I was told that the three months would be added to the end of the lease and it would be a small fee for the deferral. Unfortunately, I took this company on their word to me and did not check into the fee they would be charging me. Four months later, my lease payment goes up over $90 a month. I asked if this would be the new payment for the rest of the lease period (18 more months) and they said I would be paying this new higher payment. This is a ridiculous fee to be charging a company that just dealt with COVID and being forced to shut down for three months. This company is unethical. I am in the process of a complaint into the attorney generals office and I’m paying for my attorney to fight this ridiculousness. DO NOT USE this bank for any equipment leases. They tell you one thing but find a way to stick it to you any way they can