CITReviews of cit.com

I bought a truck in August and still have not received the hard title at my DMV in Delaware

We have a lease with CIT and they have been overcharging me from the agreed amount every month. I have tried numerous times to contact them but I get no response.

CIT Bank was essentially a vault for my money. I had a debit card; couldn't use or connect to any online platform. I managed to somehow link one credit card account and send a few Zelle payments. I literally had to call customer support to send me a check of my balance and close out my account because no micro-deposits were sent after a month to an external account and it would cost me $10 to wire the money.... Overall, the high interest is only worth it if you're saving money in their saving's account.

The worst company to apply with for an Apple Business Account. We feel discriminated after we provided our ID cards via upload to there website our approval that we had for two days already was changed to declined all if a sudden… We applied for a Apple business leasing account , got approve for $20,000 after providing my business EIN number and my social, they had me choose my equipment my plan , agree to terms , to then send me a request for picture ID of myself and business partner why I don’t know , we’ve been approved 2days ago… now we receive a email saying our approval is now declined . Something seem fishy with this company after they receive all your personal information they decline your approval . Don’t trust them. So now we have to keep an eye on our credit reports for fraud .

I have tried unsuccessfully to speak with a customer service representative for days now. The computer places me on hold, music plays, after 45+minutes waiting I hang up. I have emailed our account representative, she has not returned my emails. My HOA has entrusted a group of people like this to manage our HOA's $250k?!? Next board meeting we will be discussing alternatives. Update. I have messaged my phone number through Facebook. No response.

I opened a new account with them and they forced me to use my old address, even though I updated it with my new one. I've tried to fix it online or through the app but you can't. They told me that I had to call customer service but everything you call, there is at least a 30 minute wait. I have a decent amount of money I was putting in with them too, so I'm not sure what the problem is but I'd rather get a lower interest rate and have a reliable bank. You'll never go anywhere with this kind of customer service. In fact, it seems suspicious just how bad it is. I submitted a complaint with my uncle at the SEC to have this place looked into.

Went to make my first deposit and screen froze. CIT showed no balance, no recent transaction, NOTHING. Next day made accepted transfer with acknowledgement on the screen. No confirmation of transfer emailed. Four days later, two deposits shown, second transfer bounced at my bank. $35 fee. CIT says I should have gone to another screen and known better. Save yourself the frustration and expense of dealing with companies like this. They told me I'm at fault and now have to wait 9 days after first transfer to access my money. Day 10 will transfer all of my cash out of this poorly designed, online bank.

Lots of fine print!!!!! Locked in a contract for 3 years, the phone system is old and out dated can't even receive text messages. They add insurance without ever asking or discussing if the office was insured with General Liability (so we were paying double insurance for the out dated phone) and I had to go through 3 customer services people to figure out why we had extra charges, they did not know why and everyone had a different answer. They had and still have the wrong information on the contract including our EIN Number. We were forced into contract because the previous owners had a contract with them and they would not release the telephone numbers that the business has used for the last 15 years. We were also told even if we buy out our contract the may or may not release the telephone numbers, even had COX call and try for a while and we all gave up, completely feel defeated. At this point I'm not even sure if they will release our numbers to us after our contract is up, they will probably make us buy them back. Been a horrible experience from the start and certainly cheaper to buy your phones out right from Office Max. Not to mention they are so over priced!!