CITReviews of cit.com

Created a platinum savings account to take advantage of competitive interest rates. There were several options to transfer money from another bank. The direct transfer didn't work, so I went with the "micro transaction" transfer, where CIT makes 2 small deposits in your other bank before transferring the larger amount. I entered all of my other bank's info into CIT's form, entered a very large sum of money to transfer, and submitted. There was a message that the transactions may take a few days. A day has passed and there is no record of any transactions at either bank. My CIT account says "We're sorry but, our records indicate that you have not set up an account for online banking. Please contact us for assistance." I called them, was on hold for 32 minutes, then disconnected. While on hold, a recording kept offering a "call back" option, but it never worked. I have lost all faith in this bank, and I am seriously confused and concerned about my attempted transfer. When something seems too good to be true...

Be careful signing their contract. Have your attorney look at it. It would be cheaper at the end. Never again

Let me say if your goal is to send out reminders they need to be more timely and in our case received the same way we receive our invoices which in our case is email. Also the email needs to have a direct reply to a person or a department that understands your account. A phone contact to that same person should be included in case a conversation needs to happen . I would suggest said person should be pleasant and not arrogant.

This is a shady bank, best to stay clear. There disclosure agreement says you fund transferred( by wire) to saving account will be available in 24 hours , when I transferred $5000. and the money didn't show up in my account after 48 hours I called customer service and was told it would not be available for 14 days. I see other customers have long waits getting there money transferred out. This means they have your money and thousands of other ,for a month. I was told I would be accruing interest on this account even though it was not available, but i haven't seen a cent. Also be prepared for long wait times when trying to contact customer service. Update: It ended up take 9 days for my money to be available in my Cit account. I move $100 out of my Cit account to my local bank and to my surprise it was transferred in 24 hours.

I was duped by shady sales tactics to sign a five year worthless lease and now I am stuck with a month payment for a substandard service and locked in for 5 years. As I said in the title, CIT sucks.

CIT's online banking needs more details to satisfy its customers. I opened a No Penalty CD and requested for funds to be pulled from an external account. Account opened Tuesday, funds pulled from external account the next day, Wednesday. However, when I checked online, no information on the transaction was available. I called the 855 number, and customer service said it'll be available on screen the following day, Thursday. It is now Thursday, 6:00 pm. I still see $0.00 balance. Where is my money?

I tried to set up an online CIT account for their high-yield savings account but was rejected, I have stellar credit (over 800), no debt and cash to invest. I'm 63 years-old and it's the first time in my life I've been turned down by a bank (especially since I was just attempting to set up an account). I called as I thought it could be a system glitch, but the representative came back with a canned response. I laughed at situation and told them I will be going elsewhere. What a disappointment they are.

If I could give this place 1 star I would! Their online account application is horrendous! I tried everything to get a savings account approved and couldn't. My credit score is 842 and I literally had a huge deposit I wanted to make with this place, but absolutely no one could help me! If it's this hard to get money into the bank, I certainly don't want to find out what it's like to get money out of this bank! Go to Discover or somewhere else......they have excellent customer service, unlike this place!