CITReviews of cit.com

It is clear to me that CIT bank has computer problems. I have had problems logging in and transferring money to the point where I became concerned the security of my account. This has been a continuous problem for more than 2 months. I was given assurances that my money is safe. I believe the bank is hiding a serious computer problem.

Pior plataforma!! Nada funcionou como esperado. então entrei em contato com meu perfil e eles me ajudaram a lutar pelo meu reembolso de US$ 17.600.

Two issues since opening a Platinum Savings account. First, when I transfer money to CIT, it takes an inordinate amount of time for the funds to become available. I transferred funds on 11/2/23 from my Chase Checking account to CIT Savings. As of 11/7/23, the funds are still not available! Additionally, I submitted for a wire transfer this morning at 8am ET and received an email back saying it was received and in process. At 1pm the same day, there is nothing on my online account indicating the wire is being processed or pending. There is no customer service chat option online. I called customer service and the system informed me the hold time would be approximately 44 minutes! Horrible c/s......seems this bank is completely overwhelmed and unable to do anything in a timely manner. I have an important transaction requiring the wire which I did first thing this morning, but have no way to know if there is an issue, if it's going through, anything. Plus, why does it take so long for my funds to become available? I transfer from the same Chase Checking account each month and it always takes in excess of a week for the funds to become available in my CIT account.....wondering if interest earnings are delayed when the funds aren't available......

Looks more like scam than real bank. They transfered twice as much money from bank to fund their account. Their App and online system down. No one to talk to... I am canceling my account

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Not happy at all, sick of the bait and switch on interest rates. I had a substantial amount in CIT's Platinum Savings account earning at the highest tier. For 5 months everything was fine, because of compound interest each month the interest paid was going higher. On month 6 suddenly my interest payout was lower than it had been 3 months ago. According to my statement my interest rate hadn't changed and I had taken no money out of the account. According to every online interest calculator I used, I had been shorted $22. I emailed the CIT staff for an explanation, twice. After 4 days of them ignoring me they sent a boilerplate response about average daily balance etc. Well my balance had never changed. I sent them another email asking to see a detailed transaction statement for that month showing interest paid. They wrote back and said they wouldn't provide that. I am convinced they paid out a lower interest rate then they printed on my statement. When I looked at my online account info for this month, they had lowered my interest rate to 4.something. They are still advertising 5.05% on websites. The Fed has not lowered interest rates. Bottom line, do not trust CIT Bank. They also do not have physical branch offices. This is my second bad experience with a pure online bank and it will be my last. I transferred all my money out (I initiated the transfer at the other bank since I have read about the problems people have had transferring money out of the CIT side) and closed my account. Also some bank review sites says CIT has online chat, it doesn't. It's email and telephone only.

Well, I've never been denide a savings account before. I have perfect credit and plenty of cash to deposit. after fillilng out their online application I was instantly denied and no reason given. This is what it said. Not sure how "thorough" ther "review" was if their response was right after I hit submit. Unfortunately, we are unable to open an account for you at this time Thank you for your recent application for a CIT Bank account. We regret to inform you that after a thorough review of your application, we have elected to not open a bank account for you at this time. Thank you for considering CIT Bank.

It’s the worst bank they will rip you off worst customer service. untrustworthy Worst experience ever never use them again