CITReviews of cit.com

CIT bank has a very poor customer service and a web site which is difficult to navigate. There are significant limitations to make any specific transactions on CIT site and if your CD matures they allow 10 days to make changes but immediately the CD that matures goes to a lower rate if no action taken. A web transfer from a CIT account inside the bank takes 2-3 days and you do not know where the money is. It an inferior experience dealing with this bank compared to others. I am closing my account as soon as my CD clears to my savings account. Operators are rude and unhappy to help.

Deposited funds from the sale of a house over a year ago. All was fine until I tried to wire 1/4 of the funds to escrow for a purchase. Since I changed phone carriers (no number change) I have been blocked from wire transfers for 6 mos. Not a mistake... this is policy per customer service. I can use the phone to call in, access records, and do other transfers, but all wires are blocked and there is no recourse... so I will close the account.

Don't do CD with them or you will regret. it is not worth the trouble at all. - Their early withdraw penalty is a lot more than other banks (ex. Ally) - You cannot schedule to close CD account, but need to wait till the matured day (with only 10 grace period day offered) - Even on the matured day, you cannot manage it on the website, but need to wait one more day or make the call which took long time The only good thing is that finally I get what I want through the call, and this call took me half hour to complete...

I do not have an account there because I read other reviews; I use American Express for some savings, and they let you receive money in about 48 hours and pay good percentage rates. I tried two other lessor known named online savings accounts and they sucxed too. But my fav place to get good interest is a local Credit Union in my town called Spero Credit Union in Greenville, SC. JTW 6/24

Dear First Citizens Bank Apple Financial Team, I wanted to express my concern and disappointment regarding the discrimination my business, IT A MOVE IN REALITY CORP, has encountered in the equipment finance approval process. Our company focuses on social media influencer growth and development. After a successful credit check, we were initially approved for equipment financing for our business. However, we have recently been informed that Apple is questioning the legitimacy of our business. This accusation is both baseless and disappointing, considering the support documentation we have provided and our listing on the Illinois Secretary of State business database, where our business status is listed as in good standing. I want to emphasize that these allegations are not only false but also unfair. Such treatment hinders our growth and contradicts the principles of fair practice that we expect from a reputable financial institution. I kindly request a thorough review and prompt resolution of this matter. Our goal is to expand and excel in our industry, and we look forward to your support rather than unjust hindrance. Thank you for your immediate attention to this serious concern. Thank you for making a decision based of race. You’re claims that you’re origination team was not able to validate my business was false. This was clearly racially motivated. If I was white I wouldn’t have a issue but because I am a African male applying it’s no we can’t verify your business which is false. My business is in good standing with Illinois Secretary of State! Don’t worry Eric I know how you use your name with the BBB and report this type of racial discrimination! This is the guys name who discriminated against me Reinauer, Eric Sincerely, Adebowale Sobitan (Media Relations) IT A MOVE IN REALITY CORP 7085274219

One of the most horrible and incompetent customer service teams I’ve ever experienced.

Beyond words. This is a predatory lender if you are a startup. Do your homework. There are much better choices

Unfortunately a loved one passed away. relatives were informed beforehand of his CD with CIT. He told them how much money was invested and was clear that it would be a three way even split. In an attempt to withdraw the beneficiary amounts. This is how it works. You call their number. Speak to a representative give them the owner of the account deceased then give your name as the beneficiary your address your telephone number and any way they can reach you and then they put you on hold. After five minutes, they returned to the line and inform you that they will send you a packet to review and notarize when asked if the packet is a possible indication that you are a beneficiary. They refuse to answer any questions but will send you in 10 business days a packet to fill out and notarize.one of the people on the recipient of the beneficiary amount received less than what was promised to other people on the beneficiary list, who went through the same process, received the full amount I cannot tell you how many customer service representatives I spoke to regarding the difference and realized that there might be yet another beneficiary that wasn’t on the beneficiary list I got no reasonable answer from anyone including the estate people who refused to give any information on who was the beneficiary until you actually received an email 7 to 10 days later letting you know that in 7 to 10 days more you will get a check they will not tell you how much the check is for even though you already know that you are a beneficiary and the answer that the customer service people give to you is that it is policy and they have nothing to say as to whether you need to be waiting to hear but you do have to send in all the paperwork that they want including your drivers license and it’s notarized signature and your phone your email and how you might want the money sent to you. I have never heard of any bank doing this in fact, during this time, other banks were notified of the death, and received original death certificates stated immediately you are not a beneficiary or you are .the entire situation took over a month to receive a penny even longer from other beneficiaries. I am complaining because there is no way to know whether there is more money, whether there are more beneficiaries because they will tell you nothing there Has to be a law against this because if you do not know that you were a beneficiary then it seems to me that they get to keep your money. I plan on going further with this it seems illegal to me. Sending out theses packets to inquiries offering up your information to this scam. Data mining