circupool.comReviews of circupool.com

Seamless transaction from purchase to delivery

Online info was good and a check with a telephone tech confirmed the correct purchase. Package arrived quickly including installation gaskets I had forgotten to buy. Installation went off without a hitch and my pool is back in business.

Excellent customer service! Fast shipping

Ordered a new flow sensor. Smooth experience

This was a warranty issue with my chlorine generator and I was given 40% off of the replacement element and am satisfied.

Customer beware of product failure after just over a year. Beware of warranty coverage. Only covers two years and prorated a percentage there after until year 8. My Circupool Core 55 failed 3 times already. The first two-time Circupool replaced free of charge but this third time, they want to charge me 60% of the cost of cell under warranty. The first two, plastic cracked. Third time, control module says clean cell and cell low life after having for 1 1/2 years. I don't think I want to put anymore money into this product.

Quick and accurate shipping

What an awesome CS rep. She was knowledable, courteous, understanding and had great advice. One of the best CS departments I've spoken to in years. That kind of CS brings people back. Karl