Circle MedicalReviews of circlemedical.com

I am writing to formally express my concern regarding Circle Medical’s handling of my account and access to essential care. I have been a patient for about a year. Initially, my experience was positive; however, recent billing practices have become unacceptable and pose serious risks to my health. Over the past three months, I have experienced financial hardship. Despite repeated requests, Circle Medical has refused to offer a reasonable payment plan and insists I pay $578 in full before scheduling any appointments. I am able to make small, regular payments, but the company has declined to accommodate this. Notably, Circle Medical’s own policy states: “However, in extenuating circumstances, arrangements may be made. For clarification, reach out to our team who will be happy to explain our policies further.” I have reached out multiple times, yet no arrangement has been offered. Additionally, the invoices I have received vary widely, with some charges up to $179, creating further confusion and financial burden. My insurance was dropped without notice, and I was previously charged $120 per visit, later increasing to $150, again without discussion or alternative solutions. Of critical concern is the disruption of my ADHD medication, which has been medically effective. Abruptly stopping this medication without a transitional plan is unsafe. Sudden discontinuation can have serious cognitive and physiological consequences. It is both unethical and unprofessional to deny care solely due to inability to pay in full. I request this matter be escalated to a supervisory level immediately and that a reasonable payment plan be provided so I can continue my prescribed treatment without interruption.

I had a 95% negative experience with Circle Medical. Regarding practitioners, Dr Elisa E. Horta after an online appointment sent me to a physical CM office for bloodwork. But Lynne Beach, the NP I saw there said that's not how it works so I would have to start over. Lynne Beach made an inappropriate offensive comment after asking my alcohol consumption: when I said I don't drink she said "You're a cheap date!" Regarding administrative staff, on 6 different occasions I asked various questions on how to navigate the CM system to make an appointment and other normal tasks, and got 6 different and conflicting answers. I have since left CM. How could I ever put my confidence in that institution for anything important like surgery or medical advice, when in my experience it's clear that CM is run poorly?

Super easy to talk to provider and get same day appointments. Highly impressed.

Horrible experience, pulled on a string for months, robotic chat support, not helpful, do not recommend Very stressful, disappointing and expensive experience

very easy and efficient to find doctors and schedule appointments, even with short-notice.

Seher is amazing! She listened to all of my concerns and was determined to help me find solutions and made me feel super seen and heard. Very trustworthy I’ll keep coming back to her.

my experience was fast and helpful, good stuff all around

Excellent experience. The provider was professional, prompt, patient, and kind. She listened and communicated extremely well. Did not feel rushed and was able to ask all questions. Highly recommend.