Circle MedicalReviews of circlemedical.com

I had my first patient visit with Adam W. on January 7th. I was under the impression that after seeing a provider, I could move forward with treatment. However, Adam requested lab results, which I had completed recently (within the past month). I promptly sent these results to the support email, as instructed. The email stated the results would be uploaded within 24–48 hours, but my provider still did not see them on the portal. Despite sending screenshots of the results directly, the issue remained unresolved. Frustrated by the lack of communication and follow-up, I decided to cancel my follow-up appointment with Adam since my provider never received the results. It has been now over a week, and I have yet to hear from anyone regarding this matter. The level of follow-up and care I’ve experienced with Circle Medical has been disappointing and feels impersonal—like I am just another transaction. Worse, I am still not feeling better and am left without a clear path forward. I expected a higher standard of care and communication…

Professional Answer all questions Kind and understanding Efficient Knowledgeable

Very personal and friendly. Well educated in my nrrds.

Dr. Takaya Jones was very thorough and helpful she was very understanding and knowledgeable about my health issues. She was very responsive to my concerns regarding my health and gave me the best advice and guidance to get through the process. If you want a Doctor that provides great Patient Care Services for you then you can contact Dr. Jones.

I specifically stated what I needed to see a doctor for and was told that she (nurse or doc assistant, not a real doctor) was not able to help me. I am waiting for a refund.

Just another echo of everyone else's complaints. Support is horrendous. You only get support within a day when they KNOW they've messed up and needed to do something (like file an authorization 4 days prior). Then they act like they've done you a great service. I requested support Thursday afternoon and am still waiting for someone to get back to me on Sunday morning. Because of their incompetence and lack of care, I have been waiting on a prescription for 10 days now with no end in sight. There are other people you can and should go to over circle. I'll be going to Talkiatry from now on. Thanks for absolutely nothing.

The doctor was very helpful and knowledgeable in her field of focus.

Everything from booking to getting on the app was a very easy and user friendly! Doctor was very pleasant as well!