CircleboomReviews of circleboom.com

Response from CircleboomApr 25, 2025

Thank you for your feedback, and we're sorry to hear about your disappointment. We understand your frustration. In the past, we proudly offered many of our features for free. However, due to recent changes under the new management at X (formerly Twitter), API access now comes with significantly higher costs—even for basic data. As an official X partner, we are required to pay these high API fees, which unfortunately makes it impossible for us to continue offering our services for free. The demo accounts are shown to provide users with a transparent preview of the features available on a paid plan. We genuinely appreciate your one-star review and take all feedback seriously. Please know that if X ever removes or reduces the API costs for developers, we are fully committed to bringing back free access for our users. We’ll continue working hard to improve, and we truly hope to earn a five-star review from you in the future. / Kevin

Response from CircleboomApr 21, 2025

We're really sorry for the inconvenience you’ve experienced. The issue was caused by a problem on Twitter's side, which affected the performance of our service. As an official Twitter partner, we depend on Twitter’s API, and unfortunately, this was out of our control. We reported the issue to Twitter as soon as it appeared and had been waiting for their resolution. Thankfully, they resolved the problem yesterday, and everything should now be working properly again. Please give it another try — things should be back to normal now. If you’re still facing any issues, don’t hesitate to reach out. We also understand that you couldn’t use our product during this time, and we believe that period should be added back to your balance. Kindly send us an email with the details of your account, and our team will make sure you're compensated for the downtime. Once again, we truly apologize for the disruption. We're sad that we couldn’t fix it ourselves sooner, but we appreciate your patience while we worked with Twitter to resolve it. Thank you for your understanding, and we hope you’ll give us one more try. / Kevin

Response from CircleboomApr 1, 2025

Hi Stefano, Thank you for taking the time to share your feedback here as well. I’m truly sorry to hear you were disappointed with the experience. While we strive to offer helpful insights and transparency, I’d like to clarify that your report included all the Twitter handles as promised, and we also provided clear instructions on how to convert them into direct URLs—or even offered to help do it for you. We understand your concern, but once the data is fetched via X's (Twitter's) Enterprise API, the cost is immediate and non-reversible. This is why our Twitter tool has always been non-refundable—something clearly stated across our platform. Our team responded to your concerns promptly, explained everything in detail, and did our best to assist. That said, your suggestions were shared with our developers and appreciated. We're always working to improve, and user input is a big part of that. Wishing you all the best, Kevin

Response from CircleboomApr 1, 2025

Thanks for the kind words! We're glad Circleboom met your needs and that our support team could help out. Always here if you need anything!

Response from CircleboomFeb 24, 2025

Thank you for sharing your thoughts. We're sorry to hear that your experience did not meet your expectations. We want to clarify that Circleboom is an official Twitter (now X) partner, which ensures the reliability and legitimacy of our services. You can verify this through the Twitter/X API Enterprise Directory here https://developer.x.com/en/products/x-api/enterprise/directory . Our Limited Plan is specifically designed for certain deletion services, and the features included are clearly outlined on our pricing page. We aim to provide transparent information to help users choose the plan that best fits their needs. Regarding the Pro Plan, we do offer a monthly subscription option. However, for accounts with more than 500,000 followers, only annual plans are available due to the significantly higher API costs associated with larger accounts. We appreciate your feedback, as it helps us improve. If you have any more questions or if there's anything we can do to assist you further, please don't hesitate to reach out. Best regards, / Kevin