cinchgaming.comReviews of cinchgaming.com

Mouse click triggers don’t last long at all. $25 to diagnose a repair after spending almost $200 on a controller with mouse click triggers is insane. I’m bummed I found their YouTube and ended up getting one. For the few months the controller work it was pretty solid but over all a complete waste of money

They made a ps5 controller for my daughter who . Passed she loved her ps. Arrived beautifully packaged and is simply put amazing. Stayed in touch with me and was very professional. People complaining need to understand they have a lot of work on them and need time to make sure everything is right. Immpretry sure these same complainers throw their controllers or drop them I still have and use my first ps5 controller you can't just abuse stuff. I would buy from them any chance I could.

I ordered a custom controller that was supposed to take up to 8 weeks to come in. It took 12 weeks to get. After having it for less then 2 months the mouse clicks no longer work. The company did not stand behind their product but did offer to diagnosis it for $25 and I pay for all shipping plus cost of any repair. It also, took multiple attempts to contact them prior to a response. Unfortunately, I have a very upset son and will no longer do business with this company.

The controller feels extremely cheap, the “mouse click triggers” that don’t feel like a mouse click at all,they feel so cheap and not sturdy at all, I can barely tell when I’m pressing them down, and sometimes when you’re just hovering them they activate. I’ve had other mouse click triggers and these are the worst by a long shot, the back buttons also feel quite cheap, they’re not in the most ideal position. The controller overall feels like something I would have bought off temu for 20 dollars. Wouldn’t go near these controllers if you want a custom quality controller that will last you a long time.

Terrible. Stay away. If you want a custom controller go elsewhere. Had to wait months to get my controller shipped and it only lasted 4 months and then it started drifting. The drifting is so bad you can’t even play. I contacted Cinch Gaming and they said my warranty had lapsed. The amount of money I paid should have restyled in them wanting to fix the controller. I could send it to them on my dime for them to take a look and then they could sell me a new one with no discount. Very disappointed.

Best controller buying experience Ice had to date. It's so nice that I can just call them and talk to a person. Fast build times too! 5/5

My experience with this company and the product has been very underwhelming. This company really deserves a 1 star rating but to be fair, they email back in a timely matter and they also answer the phone so there's your extra star. I had ordered my controller back in October and didn't receive it until mid February. Once January hit, I was fed up with waiting so I sent them an email asking what the hold up was. They didn't have the colour controller I selected so they gave me options of colours they did have in stock if I wanted to get my controller sooner. I picked a colour and they said they would move me to the front of the line. Weeks went by still no controller. I called them this time and they hadn't even started my controller. They apologized and told me they would start it right away and throw in a free cable. I told them If possible to add a mouse pad to my order I'll even pay for it and they said no problem we will add it on for free. Three days later my controller came. There was a chord that wasn't even compatible with my controller, no mouse pad and no instructions on how to remap the back buttons. On top of that, the controller will randomly input R2 every now and then even with my hands off the controller. Do not recommend at all. Garbage.

Took four months to receive the remote we ordered. When it arrived it was not even close to what we ordered. We sent ours in and had every SPEC requested that we wanted. It arrived with only the sides of the remotes changed and the a,b,x,y. Nothing else was done! We paid extra for every single individual customization and they didn't even do them. To receive nothing even close to what we ordered after waiting four months is unbelievable! I wish I had read the reviews prior to purchasing. I'm now seeking a full refund. This is awful. Worst company ever.