CIBTReviews of cibt.com

Terrible follow up on Brazilian Visa even after being charged 40 expedite fee. I missed my flight with coworkers since Visa was delayed. No real follow through with Brazilian Authorities. My coworker went right to Brazilian website and obtain visa in time for our Business trip. Took 6 weeks to get visa.order number US2668526.

Complete waste of time and money no matter visa and trip coming up Avoid this company.

The fact is that the visa took almost a month with denials without any specific explanation on why it was being declined. I missed my trip even though the visa was requested over 21 days in advance. Contacting your office, sending new documentation, I had to figure out why was everything being declined. I have had Business and tourists visas for Brazil for over 30 years. I have never had a visa declined way when they were a requirement. I went out and got a new passport to match my pictures. I sent a copy of my new passport to you so that both passport and request pictures matched. Today I get a message that the visa was approved, to my surprise with the old passport number. Proves that your India based employees don't read e-mails, requests or updates. Never using this service again.

Very expensive over 600$ for 2 Visas. I too 17 days & the other 37 days. Did not come on the date given. Used the website on my own & still a big fee.

Best to use ivisa.com - pay for a quick turnaround, three days and your visa is done and you can easily track the progress. This lot (recommended by my travel agents ... why?) received my application seven days ago, my flight left yesterday and still no visa. More disturbing is the lack of communication. Communication guys, key to customer service.

I submitted my ETA visas through this website and they charged me hundreds of dollars extra for 'handling' fees AFTER I had processed the payment of the visa amount. I cannot contact them through the numbers as the phone automatically hangs up and they will not reply to my email. I will be asking for a refund and will take my services elsewhere

For my expedited passport renewal, I completed forms with the date of my international trip in multiple places on the form. When CIBT received my paper form and passport, they shepherded my passport to the government office for me but they gave a "receive back by" date that was a week after my international trip departure. When I called the CIBT office, they said the government office was on track to complete the renewal earlier than the deadline and refused to update the request with an accurate date. At this point I am hoping the government process the passport renewal quicker than requested by CIBT or I will miss a work trip. Whether this turns out well for me or not, the lack of attention to detail on something this important makes me question CIBT professionalism.

CIBT Visa fees are astronomical and customer service is bad. I paid $920 for a simple visitors visa to China – almost as much as my airfare! I will NEVER use this company again and I recommend you stay away from CIBT Visas!