Eszter N.
Very disappointing experience
Very disappointing experience. The dress I received looked significantly different from the photos on the website. The shape, color, and quality did not meet my expectations for a €100 purchase. Customer service kept sending me template-like responses, and I spent over two weeks emailing multiple representatives who offered different solutions each time. Returning the dress would have cost almost as much as the item itself because of international shipping, and the highest cash refund I was offered was only 18%.



