ChyrbabyReviews of chyrbaby.com

Terrible experience with this company, ordered two dresses which when eventually arrived are of very poor quality. As for returning them, currently at two weeks of email correspondence trying to get a return address so that I can make my own decision on whether to return and “risk” the costs involved in order to get a refund. Update - finally after many emails managed to get a return address to send back the order at my expense. However, parcel is now stuck in Chinese customs because Chyrbaby will not communicate with parcel carrier or answer the phone - this being the number I was provided with, parcel has been stuck for almost two weeks now. I have started a claim with PayPal. Avoid buying anything from this company as they are a complete sham!

1 star – Avoid this company I ordered a dress from Chyrbaby (Order CHYUOG82191, shipped to Romania), and my experience has been extremely disappointing. The delivery took over a month, and when the dress finally arrived, it looked nothing like the photos on the website. The quality was very poor and completely different from what was advertised. I contacted customer service immediately to return the dress. Instead of providing the return address, they have been delaying their response for several days. Their own return policy requires the item to be returned within a limited time, yet they are preventing me from doing so by refusing to provide the necessary return information. This feels like an unfair business practice. I have all the email correspondence documenting these delays. I would strongly advise anyone considering buying from Chyrbaby to think twice. Based on my experience, I cannot recommend this company.

I ordered two dresses. They were both cheap and ill fitting. I have been trying to return for weeks. Sent photos and received no response. On your website, it clearly says US based business, in Washington, however your only response was I have to pay for international shipping. I am very unhappy. I feel scammed.

Versuche seit Tagen um eine Rücksendung, da die Lieferung viel zu spät angekommen ist. Keine Antworten. Alles was auf der Seite versprochen wird, ist Lüge. Auch die Qualität ist nicht die Beste.

I would strongly advise against ordering from this company. I ordered two dresses and had a terrible experience from start to finish. First of all, they completely ignored the custom measurements I provided. The dresses do not match the measurements I sent, and they look nothing like the photos advertised on the website. The quality is extremely poor. The dresses are badly sewn, the finishing is awful, and the craftsmanship is far below what was promised. They weren’t even packaged properly—both dresses arrived stuffed into a cheap plastic bag with “China” printed on it. There was no garment bag, no care taken with the packaging, and no sign of quality control. What has made this experience even worse is their customer service. For over a week, I have been asking for return options, but they take ages to reply to emails. When they finally respond, their replies are shocking, unhelpful, and completely unprofessional. Another disappointing fact is that they present themselves as a US-based company, but the items are actually shipped from China. Please don’t waste your money on this website. The photos are misleading, the quality is terrible, the sizing is completely inaccurate, and the customer service is one of the worst I have ever experienced. I deeply regret purchasing from them and would never recommend this company to anyone.

They ship the lowest possible quality which doesn’t look like the ad, and you can never return the product. You should pay $100 for shipment and they don’t accept sending you prepaid return label. Easily purchase from a us or Canadian brand and make your life much easier

Never buy from this site! The quality is very bad, They will not give you the opportunity to return, You will not get your money back! It is unbelievable how such online stores exist! There is no one to defend our rights against them! Do not buy!!!

The dress is well made, but fit poorly. although the promotional site promised easy returns, they are anything but. Presume the dress comes from China, customer responsible for international shipping and customs fees. After many communications back and forth, they were only willing to refund 12% of purchase price!