DONT TRUST C.
No unlock, no response, Just money missing
READ THIS FIRST! I have been advised by "Trust"Pilot that i cannot make any accusations in this review so... i have made certain edits to this review that are in brackets. [Do you think] IT IS A SCAM![?] 5 weeks later and no unlock. I have emailed three times and no response. [do you think] you will THROW AWAY YOUR MONEY[?] Decide for yourself: Here are the emails: Sent 26th february On the 27th of january I received confirmation that my unlock was being processed. It is now a full and I have had no update as to the status of my device. This is far beyond the 5-15 business days advertised. Please unlock the phone as soon as possible and respond with an explanation of the delay. 2nd march: Dear Sir or Madam, It has been over a month since submitting payment for my phone unlock on January 26th. I wrote on February 26th have received no response. If I do not receive a response by 5pm EST TODAY, I will be initiating a chargeback on the transaction. For the delay I expect to be compensated by a refund of $20. This represents half the original cost, as it has (so far) taken twice as long as advertised. 3rd of march: me to Chronic Show more 1:02 AM I am now initiating chargeback proceedings. I will also be submitting these emails to technology blogs and any review sites that i can find. ChronicUnlocks.com [DOES NOT] appear[s] to simply be a scam shell company. I am shocked that you are still around. I hope that no one else has to deal with this. DON'T GET RIPPED OFF [In general, i'm *not* saying that Chronic will rip you off] Take your business somewhere else! EDIT: On April 12th, 2015 Chronic Unlocks posted the following response to my review (which i am copying here and taking screenshots in case it is taken down.) "Hello sir, We would be happy to help, but have no information regarding your order. As there have been some false reviews posted, if this is indeed genuine, please email [Name Removed by Site] and we would be happy to the this issue figured out." This is patently false. As I have copy pasted my email correspondance with the company in these emails with dates and content, I see this only as a tactic to get rid of poor reviews. I had thought that I had made my point (and succeeded in getting back my money after contacting my credit card company) and was going to let bygones be bygones, but this is piling on dishonesty to an already terrible experience. To Chronic: Please post an EDIT (not just delete the response!) Apologizing and indicating that in fact you have received these emails and made a mistake in my order. If you don't do this by the 15th, I will seek out every damn review website you are on and post the screenshots of the emails. You are using such absurdly slimy tactics. I am sending you an email to the same effect as this edit. /edit
Response from chronicunlocks.comApr 12, 2015
Hello sir, We would be happy to help, but have no information regarding your order. As there have been some false reviews posted, if this is indeed genuine, please email [email protected] and we would be happy to the this issue figured out.