Christmas Lights EtcReviews of christmaslightsetc.com

I bought 300' plus of blue led rope lights. They didn't even last for a year the rope lights all turned dark brown. The lights won't illuminate through the dark brown discolored pvc coating. Very poor quality of rope lights! Truely disappointed with the LED rope lights after putting in the time to mount the rope lights perfectly under the sofit all the way around my house and garage. Plus they weren't cheap. By the way here is the description from the website and I quote"Your lighting designs will stand the test of time when you opt for the long lasting, weather resistant construction of commercial grade LED rope light spools. 1/2 inch diameter rope light is extremely versatile" So here are my final words. You can sprinkle sugar on schit all day long and it doesn't make it candy!! It is still schit. This is an honest review and I say it the way I see it. Like it or not it's the truth plus. I don't sugar coat schit because I'm not Willy Wonka........

Customer service is a horrible. They completely scam you for shipping with no refund if it's not delivered when it says it would be delivered. 1. DONOT BUY FROM THIS COMPANY. 2. IF YOU DO DO NOT PAY FOR EXPEDITED SHIPPING.

Did not include my unit number on fedex shipment, so fedex returned my item to sender. They didn't refund anything to me until I reached out on their website's chat (no response to email). They only refunded partial amount, keeping the shipping cost despite it being theirs and fedex's mistake. I have my paypal receipt which includes my apartment number, so I am guessing it's an honest mistake where the data from paypal (which has unit number on an extra line) did not get ingested into their system properly. However, they were rude and belligerent about it being my fault, so they refused to return that amount. I won't be using this website again.

Horrible customer service at Christmas Lights Etc. Bought 1 bulb before I made 10 bulb purchase They sent me a bulb that clearly is not what I ordered. They even asked me to send a video of bulb!! Did that then they bounced me around 2 reps then all silent. Guess they hoped Id go away? Anyway cavaet emptor in play here. Be careful dealing with these guys. I should have ordered thru Amazon!

Shelled out $358.28 (before tax) for 12 strands and 4 "fairy" lights. Images of so-called "warm white" lights were gorgeous online but NOTHING in common with the real thing. Both styles threw off gigantic casts: 7' tree would normally require one dozen strands; these would have literally lit my house. While the quality of the light strand looked decent, the plastic bags with a non-branded fold-over piece closed with two random staples had an unsettling homemade feel at this price point. The so-called fairy lights -- another bankroll burner -- were well-constructed but also misrepresented. There's nothing warm or golden about their lights; best suited for outdoor or commercial venues. After a few rounds of phone tag I was finally told accounting lost track of my return. AMEX was dinged within nanoseconds of purchase although shipping lagged. The threat of hefty restocking fees subject to their discretion loomed in the background; after justifying my position I was thankful to ultimately pay $10 for my wasted time & aggravation. There's only so much you can blame on a pandemic -- which they were big on doing. Thankfully Amazon came through for me at the last minute.

Ordered lights in November. Ordered the wrong size and reordered new ones. Followed return instructions but still have not received the money and it is now January. Have called them 3 times and "chatted" with them and each time they said they will take care of it. DO NOT ORDER FROM HERE

WOW what a JOKE of a company. They "claim" they shipped my PRIORITY package and I have yet to get it after almost two weeks. Ohh yah, blame USPS and say sorry! PI$$ POOR customer service!

I placed an order from this company on 11/25/20, for Christmas lights that were supposed to be in stock. I paid extra for USPS Priority Mail shipping, and the shipment was supposed to arrive at my home on 11/30/20. As of 11/30/20 the tracking number still showed a "pre shipment" status, indicating that a label has been generated, but the item has not been received by the postal service. I tried calling the company, and received a blow-off recording telling me to use their online chat. The person responding to the online chat stated that the order shipped on Friday 11/27/20 (even though their e-mail claimed it was mailed on Wednesday). I was told that the problem was with USPS, and not them. As of today, 12/2/20, my tracking number still indicates that they have not provided this item to the USPS. Searching reviews online I'm discovering that this is a common occurrence. Unfortunately I can't even reach anyone at the company to discuss it. I may need to dispute the charge with my bank.