Christmas Lights EtcReviews of christmaslightsetc.com

The customer serviceperson I spoke with was very kind and helpful. The warranty department just ignored my online submissions. Their 3 year warranty is useless and you will need it. More than half of the strands of lights did not work in less than 1 year. Their price is good but the product is not.

I ordered two sets of "twinkle" lights. Only every 6th bulb flashed. Not a true effect. No where in the description was this mentioned. I returned them and between restock fees and their prepaid postage the cost was half the cost of the sets. I asked at FedEx how much the shipping should be and it was half what they took for the postage. I figure they make profit from restocking and overcharging shipping.

Every year I put blue lights on an outside tree so that my daughter will have a blue tree. This year I purchased a blue Christmas tree from Christmas Tree Lights Etc for my daughter. It will not turn on. We have tightened every connection— which required taking the entire tree apart— and it still will not light. I have had to place a string of blue lights on it in order to give my daughter her blue tree. The product is heartbreakingly unreliable.

Shelled out $358.28 (before tax) for 12 strands and 4 "fairy" lights. Images of so-called "warm white" lights were gorgeous online but NOTHING in common with the real thing. Both styles threw off gigantic casts: 7' tree would normally require one dozen strands; these would have literally lit my house. While the quality of the light strand looked decent, the plastic bags with a non-branded fold-over piece closed with two random staples had an unsettling homemade feel at this price point. The so-called fairy lights -- another bankroll burner -- were well-constructed but also misrepresented. There's nothing warm or golden about their lights; best suited for outdoor or commercial venues. After a few rounds of phone tag I was finally told accounting lost track of my return. AMEX was dinged within nanoseconds of purchase although shipping lagged. The threat of hefty restocking fees subject to their discretion loomed in the background; after justifying my position I was thankful to ultimately pay $10 for my wasted time & aggravation. There's only so much you can blame on a pandemic -- which they were big on doing. Thankfully Amazon came through for me at the last minute.