Christmas Lights, Etc is America's most shopped Christmas Lights store with Wintergreen™ LED Christmas Lights, Christmas Mini Lights, C7 & C9 Christmas Lights, Icicle & Net Lights.
Christmas Lights Etc (christmaslightsetc.com) has 29 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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29 approved reviews, newest moderated first
Robert C.
Didn't receive our full order after spending close to 2k. They want me to prove we didn't receive all the path stakes REALLY! They make the packing mistake and I sone how have to prove their mistake. They get it out when they can NO ETA..Don't waste your time, poor customer service.
Steve M.
Ordered 3 of their 36" LED snowflakes. They all died within a few years. 1/3 of them won't light up, all on the end of the snowflake, so there is a design flaw. No way to fix them either as they are molded LED's. They have a pitiful 1 year warranty which means you better hope they fail the 30 days you have to up or your eating the costs. They refuse to even address it. Stick with one of the other suppliers.
JB1234
Awful, they are the perfect example of why people should shop in stores. I ordered multiple strands of C7 light strings, but they threw in 2 strands of C9 strings. After numerous (unanswered) phone calls, and multiple emails, the gave me a UPS label to return the incorrect lights and said that a "refund amount will go back to the original payment that you used." After not receiving any refund, they are now saying a store credit was issued to my account (I have no account with them or any way to access this alleged credit). I am now disputing it with my credit card company. Go to Home Depot/Lowe's/Target, if the correct merchandise is out of stock this company will send the wrong items and keep your money.
Christina G.
Never delivered my order yet refuse to refund me
Jack's Lack of S.
Like all the other complaints, I never received my lights. When I called, they simply blamed UPS for never picking up my order. But being clever I called back and got someone else who explained to me that the items were never even pulled from inventory. I left a review on their website but they delete my review. Interesting that they are 2 stars on here but 4.8 on their website. Lazy staff. And no, I never received my refund
Ray G.
I spent $130 on one Christmas decoration from this company. It failed after 3 seasons of use. Have bought dozens of decorations over the years this was the most expensive and worst performing. I would not use them again.
Steven P.
HORRIBLE COMPANY TO DEAL WITH.... really consider NOT using them. I had a box unopened, wanting to exchange and was denied... stuck with product purchased 10-11-22 (not received) and it is now 11-20-22... purchased wrong size and they would not take them back. BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Donna Z.
I don’t like the fact that it says my lights were made in Cambodia. Poor quality