Christmas CentralReviews of christmascentral.com

I ordered two 7.5' pencil white Christmas trees with warm white LED lights. A week later, I get a refund for my order. No call or email explanation as to why I was refunded. I called and they said they did not have any left. Then take it off your website! I then ordered two different pencil white trees. When they arrived, both trees were very cheap looking. On BOTH trees, the top section is white, while the lower 2 sections are more of a purple white. The top section does not fit in the hole snug and it sways from side to side. The top section is also larger than the middle section. Obviously, the tress were pieced together with incorrect parts. Also, the LED lights constantly flickered! I will NEVER order from Christmas Central again. I sent them pictures and they would not refund my money until I returned both trees and they inspect them. I live in a very rural area, so that is out of the question. I lost almost $500 on total junk. Lesson learned.

Ordered Xmas tree and was sent white one instead of green. They will respond to emails as if they are working on it but have never sent a replacement. Give them a miss.

My experience with them has been beyond frustrating, and I highly recommend not purchasing anything from their website. I purchased these two lamps: Set of 2 Waterfield Blue Textured Glass Table Lamps with White Linen Shade (by Diva at Home). One arrived, not two, and the quality is horrible (made in China, of course). Cheaply made and maybe worth $20 for one lamp. I contacted their customer service, and even though they are responsive, they seem to have issues with their shipping. I told them I received one lamp only, and did receive the second one, but the lamp shade was missing! What a joke … Now I am stuck with two lamps, one without a lampshade, that are cheap and ugly, and I can't return them because they make you pay for return shipping. DON'T BUY FROM THIS WEBSITE! AVOID THE HEADACHES!

I placed an order for five boxes of Christmas ornaments on November 19th AND my credit card was charged the full amount that day. Knowing that it is peak season and it is during a pandemic, I let 7 business days pass while my order kept showing "awaiting fulfillment." After contacting the company four times over three days about my order and told my order would "ship out today," followed by a runaround that they "are waiting to hear back from the warehouse" and "please be patient during this time" I was finally put in touch with a supervisor today (December 4) and told my order has been canceled because the items are now out of stock. No explanation as to why all of the items showed that they were in stock when I placed the order or why I wasn't informed earlier so that I could try and find similar ornaments somewhere else, which are now unavailable anywhere so close to Christmas. Stay away from Christmas Central!