Choptank TransportReviews of choptanktransport.com

Their brokers are so rude they think they own the loadboard and when they don't like something they just hanging up the phone..

Worst brokerage firm I’ve ever dealt with . They don’t call you back when they say they would , just left me hanging. Got stuck on a overnite delivery for 2 1/2 days 4 tanks of refer fuel and they want to give me a measly small detention fee . This is the 3rd time I’ve been screwed over by them. Avoid booking loads with these people cause it’s clear they don’t care about nobody but their pockets, they will book a load then cancel and say load has been canceled because they found a cheaper truck amongst other unfair practices. They get a minus -10 from me.

Terrible Company.

I would like to say that my recent experience with Choptank Transport has been greatly satisfying. I just finished dealing with Ms. Bobbi Stubbs at the Preston, Maryland office and found that she has a high level of customer service. She never fails to answer a telephone call or answer her e-mail. When my driver was having an issue with a load, she immediately called her customer and rectified the situation. She is definitely an asset to Choptank Transport and I would recommend that anyone dealing with her will be truly satisfied.

We used Choptank after their hounded our company for months. As broker, we expect them to support us as their customer on claims. We had a load that had clearly had transit damage and been restacked. We experienced over $8,000+ in damages which carrier refused to pay. They have done NOTHING to help resolve the issue. Now they are not responding to emails or calls for assistance. I would not use them!!!

I have been working mostly with Christina Stump and I must say she is the best go to customer service person I have had the pleasure to work with in a long time. Christina is very knowledgeable and extremely helpful in getting the documents to me so I can pay Choptank as I work in the Salinas, CA office for Sysco Produce, she is very polite, friendly and makes you laugh which is great especially at the time. The 5 stars I did were because of her. Thank you Christina for a job always well done.

AAA+ Company

i have been working closely with derek from chop tank and i must say his service is exeptional and we appreciate all the help. derek always answers call and messages ASAP thank you chop tank for the great service