Tyler D.
Dangerous product. Free return claim is a scam
Would give 0 stars if I could. The Night guard I received fit so poorly that it was painful. When I tried to return it, they asked for more money to provide a replacement despite their claims to the contrary. Not only is their product bad to the point of being dangerous (a dentist told me this would damage my teeth), but their marketing claims are shady and disingenuous. From their website: “Perfect Fit Promise - if it doesn't fit perfectly, we'll adjust or remake it for you until it does, free of charge” The response I received from their support team: “ I totally get how frustrating this can be, as per our policy, we can replace your night guard at no cost, but unfortunately we do have to charge a small fee of $10 for the additional impression materials.”