Jim C.
Polite and professional.
Polite and professional.
Response from ChoiceFeb 17, 2026
Thanks so much for the warm words, Jim! If you need anything else, we're just a phone call away.

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Choice (choiceapp.io) has 336 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 307 reviews with 5 stars · Clear filters
Jim C.
Polite and professional.
Response from ChoiceFeb 17, 2026
Thanks so much for the warm words, Jim! If you need anything else, we're just a phone call away.
Jim
Customer service is great. Still would like to see more phone calls and less text. The service of a self directed IRA was very good and your customer service reps are very knowledgeable.
Response from ChoiceFeb 11, 2026
Hi Jim, we appreciate your feedback and are glad to hear you are enjoying the live phone support we offer. Should you need anything, please don't hesitate to call us.
Terry L.
Leslie-Anna answered my call today. She was so helpful in getting all of my questions answered about my account. She deserves a raise and a bonus!!
Response from ChoiceFeb 11, 2026
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Terry!
Gayle
Was please with all the help. Answered all my question.
Response from ChoiceFeb 11, 2026
We're so glad you're enjoying the Choice experience, Gayle! If you have anymore questions in the future, please don't hesitate to reach out.
Aaron de la G.
I would just like to say that Leslie Anna is one of the kindest and patient person I've ever talked to while doing business. She had a wonderful personality and made me feel comfortable in handling my FMV report. She guided me step by step through the process, and provided me with an updated form which expedited the requirements. She is truly a compassionate and genuine person. I wish her the very best in her future endeavors and hope she gets the recognition she deserves. Her passion & love for helping others & her career as a representative of your company reflects highly on Digitaltrust commitment to ensure it's client's needs and future investment strategies. Thank you Leslie Anna with all my heart. Long may you run.
Response from ChoiceFeb 11, 2026
Thank you for your feedback on Leslie Anna's care! Nothing satisfies us more than hearing from satisfied clients. We appreciate you, Aaron!
Helen
Ana was patient with me, since I was not good at computer work. She stayed on the phone with me during my setup and she kindly answered all of my questions.
Response from ChoiceFeb 11, 2026
Thank you for your feedback on Ana's care! We appreciate having you as a client, Helen!
Roger C.
I couldn’t be happier with the service provided to me by, Joelle Tucker. She was knowledgeable and provided me access to my money within days of speaking to her. One of my best financial moves was consolidating my retirement accounts into choice. They provided me with control of my investments that I did not get with other financial institutions.
Response from ChoiceFeb 11, 2026
Roger, we're so happy to hear Joelle's was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Brandon
Marie was very helpful!
Response from ChoiceFeb 11, 2026
Thanks for the feedback, Brandon!