Brittany L.
Terrible experience
Terrible experience. Was unable to return the product because I would have had to pay the cost for shipping it back.. since the product is heavy, the price to send it back would have been close to the amount of the actual product. Still have not received money back and would never buy from this company again.
Response from ChippoJul 8, 2019
Hi Brittany, Thanks for the purchase, we are sorry to hear that you had a bad experience. We just refunded you the purchase price of your Chippo set. In situations like this, all a customer would have to do is reach out to us with an explanation or question and we will often cover the cost of return shipping. You mention above that you didn't return the product - if it was never returned, how could we know to process a refund? Anyway - we did just process the refund and if you still have the Chippo set, please feel free to donate to a local charity or re-gift to another golfer in your life. Please reach out to us at [email protected] if you have any questions or need anything else. Thanks, Brendan