MELANIE
"In-stock"
I love the brand and the shoes! However, my last experience I ordered a pair of shoes that said they were in stock and they were not. I got refunding for the shoes not being "in stock" like they had said.
Response from Chinese LaundryMay 4, 2015
Hi Melanie - We too were disappointed that we took an order for an item that was not indeed in stock. We put several new processes in place to resolve this issue that impacted your order. We strive to ship all orders placed on the site and are very sorry that we let you down. Scott - Chinese Laundry