Chillever.comReviews of chillever.com

I wish I could give zero stars. I ordered an ornament in November and sent numerous emails asking when it would come. I couldn’t reach them by phone because there is no phone number to reach the company. The ornament finally arrived after Christmas. I was disappointed in the quality of the ornament. I would never use this company again.

I ordered on November 29, before the cutoff for an order to arrive before Christmas. It is now the 27th and my item still has not been shipped even though the label was created on December 11. I emailed on December 19 and never got a reply and no one replies to the chat on the website either.

Horrible customer service. I ordered a blanket with our names on it for my grandparents for Christmas. Order came fast but it was misspelled and not on our names but on the message their company puts. It wrote "fell" instead of "feel" for a part that said feel our love. So it said fell our love well that was embarrassing to give as a gift I contacted them 3 times with no response! I deserve a reprint that I wanted or at least a refund. No quality check can't believe they misspelled their own wording. Can't believe I got no response I ordered this item very early before the holidays but still no response. Still getting ads in my email of course from them but no response from my emails.

Takes forever to get your order takes almost a month for them to send you a tracking number .you track it and 5 days later there still no progress won't ever order from them again.

Still haven’t received my order Christmas is tomorrow according to their website anything before December 2 should receive their order by Christmas. I will wait the rest of today and see but not hopeful about it. Didn’t get it this company is most likely a scam!! Will take legal matters in this

Horrible service... I ordered on Nov 29,2021 as a Christmas present and still have not recieved my item. DHL has yet to recieve my item for shipping. I do not recommend this site at all for any buying. If my item is not reached by Friday the 24th I will request a refund on this item. ** What DHL did you see that updated to Dec 31st? I do not have no update to DHL on my end. Is this a fraud site???

So far awful! Ordered on the 7th of December it said it would arrive before Christmas but they still have not shipped my item. I have asked several times when I can expect my order but only get an automated response. This is a Christmas gift and I would not have ordered if it had not said that it would be here by Christmas. Would very much like my item but if they are not going to send it I would like my money back!

I ordered a custom ornament a month before Christmas. I still have not received it and the tracking numbers I were given say it still has not been received by the mail company. Which one mail company is DHL which is the worst! If I had known they used DHL I would not have ordered from them. I cannot review the actual item because I have yet to get it.