Child UniverseToday, we aim to create a whole universe of unique products for kids. We craft wooden toys for kids, Montessori furniture, and décor pieces that promote independence, motivate, and shape the minds of their owners. Despite the ongoing war, we continue to work and grow together. We have a deep-rooted passion for what we do that keeps us sane, inspired, and strong to combat the challenges ahead
Child Universe (child-universe.com) has 127 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Showing 48 reviews with 1 star · Clear filters
Deborah M.
I am still waiting for my order to arrive.
Response from Child UniverseOct 22, 2024
Dear Deborah Moore, Thank you for providing your feedback. We have reached out to you via email to address your concerns. Kindly take a moment to check your inbox. Your satisfaction is our top priority, and we are dedicated to resolving this matter for you. Warmest regards, Child Universe Customer Care Team
Tracy C.
The wrong order was sent.but it was corrected right away.
Response from Child UniverseOct 22, 2024
Dear Tracy Christ, Thank you for providing your feedback. We have reached out to you via email to address your concerns. Kindly take a moment to check your inbox. Your satisfaction is our top priority, and we are dedicated to resolving this matter for you. Warmest regards, Child Universe Customer Care Team
Diletta C.
Il mio pacco non è ancora arrivato dal 31 ottobre
Response from Child UniverseOct 22, 2024
Dear Diletta Contino, Thank you for providing your feedback. We have reached out to you via email to address your concerns. Kindly take a moment to check your inbox. Your satisfaction is our top priority, and we are dedicated to resolving this matter for you. Warmest regards, Child Universe Customer Care Team
Stine N.
Jeg har stadig ikk fået mine ting så det er svært at sige om de er gode
Response from Child UniverseOct 22, 2024
Dear Stine Nørgaard, Thank you for providing your feedback. We have reached out to you via email to address your concerns. Kindly take a moment to check your inbox. Your satisfaction is our top priority, and we are dedicated to resolving this matter for you. Warmest regards, Child Universe Customer Care Team
Linda O.
I have not received this product. Where is my purchase?
Response from Child UniverseNov 3, 2024
Dear Linda Olson, Thank you for providing your feedback. We have reached out to you via email to address your concerns. Kindly take a moment to check your inbox. Your satisfaction is our top priority, and we are dedicated to resolving this matter for you. Warmest regards, Child Universe Customer Care Team
Taylor A.
Poor customer service, took days to get back to me. When they finally did, told me it was going to take up to 17 business days to get my order when online and my order receipt it says 7-10. Then when I asked them to just simply cancel my order and refund me, they kept pushing me to try and keep it when I said multiple times I wanted a refund.
Response from Child UniverseNov 3, 2024
Dear Taylor Augustyn, Thank you for providing your feedback. We are always happy to help with any requests by our kind customers. We have already contacted you via email and sent you a full refund. Warmest regards, Child Universe Customer Care Team
Franziska H.
I never reseved the my order!
Response from Child UniverseNov 3, 2024
Dear Franziska Hauk, thank you so much for your thoughts. It's very important to make you happier with the purchase and make you totally satisfied with the experience. Thank you for letting us know about the situation with the shipping. I have sent you a letter from [email protected] Would you be so kind as to check your e-mail for detailed information? I`m always here to assist you and kindly waiting for your reply. Respectfully, Pavel, Customer Support team
Chaknira H.
I still haven’t received my order or a update on the puzzle
Response from Child UniverseNov 3, 2024
Dear Chaknira Hennigan, Thank you for providing your feedback. We have reached out to you via email to address your concerns. Kindly take a moment to check your inbox. Your satisfaction is our top priority, and we are dedicated to resolving this matter for you. Warmest regards, Child Universe Customer Care Team