Chic SoulReviews of chicsoul.com

Omgomg! I’ve ordered and am still waiting, I’m in Saskatchewan, CANADA. What was everyone’s experience with delivery times?

I bought a shirt and the system didn’t update, so it went to the wrong address. I had to speak to 2 people the first time before I got a manager, the manager assured me it payment would go back to my card. 2 days later it wasn’t processed, so I called and I got someone who did not speak English and refused to let me speak to a manager. Completely disappointed with this company, will not order again from them

The sizing is not accurate and there are no refunds.

Don’t fall for their marketing on Instagram. Cheapest clothes possible. They are ill fitting , made of strange material , and the sizing is completely off. I hated everything I bought and I am now stuck with it. I did try return some of the items and paid $20 out of pocket to ship back. Two weeks later the USPS website said the package was attempted to deliver and then nothing after that . Chic Soul did end up giving me gift card for the return amount and I was very careful with me re order. Again I hated everything I ordered. One of the dresses I ordered in two different colors and they both fit widely different. The model they use is only a size 14/16 , so everything seems oversized on her. When you get it, it’s not true to size in any sense of the word , and the material is clingy. They don’t offer refunds because they know that the clothes are complete trash and most people will not pay to return and if they do , they will place another order they don’t like , pay to return it again, and the cycle continues. I will never buy anything from them ever again. I tried to review one of the items and just like everyone else said, they don’t post any negative reviews. Every review on their site is positive. *** update on the clothes I was forced to keep . One of them now looks like I’ve owned it for years despite wearing it once and washing it. I wash all of my clothes on delicate in cold water , tumble dry very low , or air dry. The shirt in question has faded material and pilling as well as a small hole. I washed my clothes from Torrid in the same load, and they came out just fine. Second shirt shrunk and the color faded beyond belief. Please if anyone is thinking of ordering from here don’t. I read the reviews prior to placing an order , and I wish I had listened to them. The clothes sent are actually worse quality than what you can purchase on SHEIN. I’m really disgusted with this company.

I was so disappointed thought I finally found a boutique I loved so much at, but no luck. I bought about 10 items and maybe one was worth the money: everything was the poorest quality, the sizes where all over the place and when washed once, and I hung to dry it looked like a 20 year old dress the quality is so bad. I was so disappointed.

The sizing of their items is completely inconsistent, so ordering is a total guess. Nothing fits according to a scale. I own a Chic Soul tank in a 1X and had to try a 3X in a light jacket because 2X was too small! The ‘quality’ doesn’t stand up to wash and wear. Most items look cheap in person. I have had a heck of a time asking for a refund, because they insist on granting gift cards for future purchases. I don’t want to buy anything else from this crappy company! Save your money (included extra shipping costs to return items) and shop elsewhere!

I'm so disappointed in my purchases! The return policy is terrible since they only give you a credit. In order to exchange or get a credit you have to pay to send the item(s) back. Then you order another item to just send it back and have to pay another $10 to ship it. Chic soul has come across my page for the last few years. Clothes always looked so cute!!! I was reluctant because of some of the reviews, but decided to give it a try. I was very disappointed with the items I purchased! Their clothes are not of good quality, the sizing is off and they are ridiculously overpriced!!!! Extremely disappointed!!!! The model wears or poses very well, but in reality, it does not look that way. False advertising for sure!!

The clothes is really cute and the fact that they cater to plus size is great because it’s hard to find cute clothes. I just don’t feel the price of the garments is justified. The quality of the clothes is hit or miss. I have a sweater that was fifty five dollars and it’s held up good. I also purchased a cute sleeveless top and one wash the threading came undone and it’s not wearable. That shirt cost me fifty dollars. So overall they need to lower their prices or purchase garments that are better quality. Previous comments state the company is not based in China. Yes that’s correct but they purchase clothes from wholesalers that have their garments manufactured there. Chicsoul does not manufacture their clothes, they are resellers. They have an array of different brands. So yes some of the clothes they offer are made in China.