Chic SoulReviews of chicsoul.com

I ordered on a Wednesday morning and paid for expedited shipping showing the item would be received by Thursday or Friday. It is now Friday and tracking is showing the item will not be received until NEXT Wednesday. I have contacted Chicsoul for help and they say it was shipped and is up to FedEx to get it to me on time. I paid for expedited shipping and now it is taking longer to get to me than regular shipping. Chicsoul's customer service is of no help!

Over Priced for Cheap Made Clothing. And you cannot get your money back only a store credit. Lesson learned.

Beware of their REFUND Policy. As a first time costomer, I was very disappointed when I recieved my order. The clothes I recieved were poor quality and did not fit they way I would like. So, I went to return them. I was disapointed that I had to pay for shipping back to them. I was even more disapointed that I only recieved a gift card for the return. I will not be buying from this store again!

Nothing fit! I am usually a size 20-22. Everything was too small. They carry no larger size yet would only give me store credit. This is Bull$%*&!

I had ordered 2 pairs of jeans and 3 shirts. I haven’t received my order (Canada Post) which came up to $250.00. Now I’m being told they can only offer an in store credit (gift card) after multiple emails back and forth. Nowhere on their site does it say no refunds, in store credit only. I should have googled their name because of the list of poor reviews I’ve found. What a huge disappointment.

I received my shipment of clothing for the first time from this US business, hoping for amazing plus size clothing. What a disappointment. Clothing is cheaply made, but prices don't reflect the cheap quality of clothing. I ended up giving the items away to goodwill as I didn't want to pay shipping fees to return the items. I was charged shipping on the clothing and then just recently received another shipping invoice with additional shipping charges the company asks FedEx to send to the buyer. In all, shipping to Ontario was well over $100.00 now for 3 tops?????? Seriously Seriously think twice before ordering from this company.

Bought a poor quality vest for almost 60$ in the same size as 3 others I also bought, and this one was way too small. I messaged asking how to return and the person wasn't helpful. I would need to verify it wasn't on sale myself. No quick way to find out. If it's on sale at all its not eligible to exchange or return. I just lost 60$. They lost a customer.

More than likely you will be making a return to this company after receiving your order. Be warned that you will be paying the return shipping with no reimbursement. Your refund will be in the former of a store credit because they know you will find something else you'll love. The quality of their products and questionable return policies are the complaints the BBB have posted about them. Nobody wants a store credit! They want their hard earned money back to spend elsewhere on products of much better quality and fit. Very disappointing!