Chic SoulReviews of chicsoul.com

I find Chic Soul to be very predatory. They mark up prices on cheap clothing that plus sized women will buy because they struggle elsewhere. The clothes are not good quality and the sizing is all over the place. The return policy stinks. You can never get your money back from Chic Soul once you spend it with them. You can only exchange for more low quality, ill fitting clothing.

Terrible return policy- only allows store credit and is hard to even redeem that credit.

I have bought many items from chic soul. And have loved them, but beware if it is on sale the WILL NOT REFUND MONIES ARE STORE CREDIT. I ORDERED 3 SHIRTS AND 2 FIT PERFECT AND ONE WAS WAY TO BIG. ALSO I ORDERED A 3X LEGGING JEANS WAS LIKE A LARGE. VERY DISAPPOINTING!!

Just received my order less than an hour ago. Immediately tried everything on it they were all HUGE! and terrible quality! Shirts are huge and shoes too small. Went to process a return through their site and they only offer store credit! I had to send an email to beg for my money back. I'm waiting for "management approval" I WILL NEVER SHOP THEIR SITE EVER AGAIN. PLEASE BUYER BEWARE! THIS IS A TERRIBLE COMPANY!

They won’t return your money after sending the orders back. Instead issuing gift cards that you will never use. They are making money on this policy in a non credible way. Don’t use them!

The clothes are expensive for what you get. Very thin material. The sizing is just BAD! They’re 2 sizes too small. Don’t even try to return them to get your money back as they give you a gift card so you can buy more clothes that are cheap looking and so ill fitting and sizes that are tooooo small. Don’t try and argue with them because they have an answer for everything to keep your money. Scam.

Honestly, I was hoping to like the products but was disappointed with what I received. There are some products made by Chic Soul and others are made by two different brands, Haptics and Umgee. If you purchase products from here, you may not receive quality material from some of the items. Also, be aware that you will get a e-gift card for items and not a refund. So unfortunate, when the sizing is extra big and not flattering. Plus they review your review before allowing to be submitted online.

This was my first time ordering from this website, I ordered three items that included this sweater. The other two items were just ok, not amazing quality or anything, but the sweater did not fit at all, super boxy (not for a tall frame at all), the arms were ridiculously crazy long, the material not comfortable and the color was more bland in person. So I start a return for this item, and find out that their return policy absolutely sucks. I spent $42 on the returned item originally, they take out a tax and a “processing fee” to return, so I only got $27 back via an online gift card?! I loose money to return an item?! Unfortunately I had to spend more on another item to get rid of the gift card because guess what- it also has an expiration date! Hopefully the new item fits because I won’t bother to try and return again for another hit to my pocket. Will not be purchasing from this website again due to the bad return policy. They also refuse to post my negative review, they emailed me a response to my review basically saying “sorry for the disappointment-happy to extend the online gift card dates”. Haha gee thanks how about all my money back for the returned item instead?! So they probably have lots of hidden negative reviews, buyer beware!