Chic SoulReviews of chicsoul.com

I agree with the other negative reviews. I wish I had read them before buying! I ordered 5 items all the same size. Most of the items were too big, and one was too small. I returned the too small one to find out that I am out of money just for returning the item. Why take the gamble on online shopping when I’m pretty much guaranteed to lose money? No thanks! Also, I emailed customer service about this issue and they responded with a passive aggressive answer. I’m really bummed because their clothing is cute, but I will NOT shop here again.

Plus size girlies- be careful! Sizing is completely off. I ordered a 3X (I wear 2X) to ensure it’s large enough, and my friend who’s an XL, can’t fit my 3X shirt. Only offers store credit! What’s the point of store credit if the sizing is THAT off? Currently disputing with my bank! Buyer BEWARE!!!

I had ordered a lot from Chic Soul in the past and forgotten why I quit shopping here... The sizing is all over the place which wouldn't be so bad if it wasn't for their horrible return policy. First of all, you can't exchange for a different size. It costs $10.99 to return the item and they will only issue you store credit. So if you want the exact same item in a different size, it's going to cost you $10.99. Next, why can't I just get a refund? Store credit is ridiculous, especially when the sizing is so off. I am blocking this store from my Facebook feed. This last order was enough for me.

The sizing is inconsistent and they don't offer refunds to the original payment method. They will ONLY offer a store credit. I will never buy from this store again.

Clothing is cheaply made and often thin to the point of see thru. Sizing between items is inconsistent and in general measurements don't seem on par with other plus size clothing manufacturers. The last nail in this, never ordering from them again, coffin is their return policy. What company in this day in age only offers store credit for returns? Sketchy and ridiculous!

The majority of their clothes seem to be from three brands: haptics, umgee and zenana. These are simply wholesaler brands. You can buy many of these brands direct on Amazon. For the price of the clothes they are selling, you are just getting cheap Chinese Amazon clothing. It's just too overpriced for what you're getting. They do have some cute things, but the fabric is thin, see through, poor fitting etc.. it's just not a $50- $60 shirt. It's just marked up because they are a reseller.. There are also many other boutiques who sell these exact same brands at various price ranges, kinda like Judy Blue jeans. It's no different than shopping at Shein.

I order just about $200 worth of clothing on 9/1. They claim to have "Extremely Fast Shipping"... Im still waiting. It was supposed to be delivered Thursday 9/7, then Friday 9/8. I left for a trip today and was expecting to bring some items with. Now it says my order was delivered today, there is someone at my house and nothing was delivered by USPS. They also don't seem to put negative reviews on their site, becasue what I've read compared to what's on their site is quite a difference. If I had known, I would have ordered from another site..

As a Canadian, I highly recommend other Canadians NOT purchase from here. Their return policy combined with having to pay duties/customs basically means that you cannot return anything. You can only return for a credit, but you lose money on the customs of the original purchase and then again on whatever you buy with your store credit. To add insult, when you try to sell items on 3rd party websites to try and recoup some of your money, they come after you for copyright infringement on their images. Never again.