Chic SoulReviews of chicsoul.com

All the reviews on FB are wonderful... this should have been a red flag to me... but it wasn’t. I take the blame for not digging deeper and doing more research on Chic Soul. The clothes on the models and the 5 star reviews do not in any way possible match the items I received. Low quality, shapeless, and the jeans were not even close to what I ordered. I received my order in days but it resembled Walmart clearance and not high end boutique which is what I paid for. Returns are impossible.. they only give credit and you eat the shipping charges. You also cannot return any sale items, so I ate $170.00. So disgusted.

Prices are too high for quality. You can only get a gift card or credit with them for returns. You have to pay for postage etc to return items. No thank you, Chic Soul!...moving on...

I wear a 14 with room in the waist. My first order of jeans from here was a bit off so I returned them to go the next size up as the sizing is a bit off ( small) so I returned them. Ordered a 1x next time around they didn’t go over my hips. Completely incorrect sizing on everything. Dim that are listed in the description are not as listed in the description. I have order and re-order 5 times ( first order of 212.00 ) Now since my first order as the first order only had 1 item that fit and I kept ( a dress ) When I returned my items that didn’t fit. I had to pay for shipping and did not receive a credit on my next purchase for my troubles of needing to return the items that didn’t fit. ( as you do not get a refund, only a credit to purchase again. I knew that going in by reading other reviews ) i was deed was refunded the money right away but shorted 12 dollars. ( and shipping for the return ) now out 20.00. For my first return. Didn’t want to argue with the company as the reviews were horrible on issues with your order / returns ( found this out after I ordered ) now 4 more returns later I’ve been shorted 78.00 on a 212.00 initial order. And.... when you get a credit for your return, need to spend all that credit at once. Or you will loose it. Had an 86 dollars credit, spent 74 of it. Tried to spent the rest and the code stated it was used and or expired. Take the sizing issue out of this situation as most sites are ticket with sizing thermoses days. But you have a chemical smell in the clothes. No customer service. When you return you pay for shipping and do not get it back on your next order. And are shorted a few dollars each time you return. One top looked worn/ washed. Jeans fade fast and the material thins fast as well. Buyer beware. This is a disposable wardrobe company with inaccurate sizing and poor poor customer service. They also steal money. Would not recommend to any ever.

This company is a SCAM. the quality of the clothes is awful and the return policy is atrocious to say the least. BEWARE THIS COMPANY and THEIR PRODUCTS. Even the customer service will just copy and paste responses without actually assisting you.

Diese Firma arbeitet mit den selben, dubiosen, Mitteln wie Modetalente. Hört endlich auf bei Firmen aus China irgendwelche Artikel zu bestellen. Keine Bestellungen !!!!!!!!!

I was super excited to try out the clothes! The pictures and the variety looked amazing. I received my items after purchasing online (boo - covid) as there are no stores to even try on these things and found that the fit/style was not right. I emailed to look to return the items, but only just learned that unless you paid full price (i.e. no sale or discount code used) you cannot return or exchange the item, even if unworn, tags on, etc. And even if you did pay full price, you can only get a gift card, you can't return or exchange, ever. Also when I tried to post this on their website, it blocked me from posting.... that's why it only has reviews that praise the company. That is just bad business. DEFINITELY NOT BUYING FROM THIS COMPANY/SITE EVER AGAIN.

These clothes are hit or miss. Their return policy is absolutely awful. I have written a few negative reviews on their site about fit or style and they haven't published any of them! They did publish a positive review I submitted. I'm just infuriated by their business practices.

SCAM company from China. Looks so American on FB but definitely from China which means the sizes are way wrong. Then, if you try and return, you are told it was "on sale" and all sale items are final. Then, if you argue enough, they give you a store credit. no thanks. Their FB page is full of fake reviews all saying the same thing. SCAM